Jay Finn, CPA, Houston TX

Very disappointed with this firm. They seem unorganized and scattered. Took me five weeks to get a hold of the accountant initially to even start my tax process. The front desk should not be dealing with clients nor should be giving any information they’re not aware of.gave me the wrong information and took more money out of my account. I’m very disappointed with the Accountant I worked with yen. I would not recommend this company at all. Save your money and find a better firm.

Great group to work with. They provide timely responses and work with the customer on how to best receive tax breaks.

Jay and his team are knowledgeable, responsive, and thorough. You can count on them for all your business accounting needs from daily bookkeeping to complicated IRS tax prep to working with you to ensure you are optimizing your financial health of your company.

Incompetent people. First I found a mistake on the tax return, but they didn't understand what's wrong so I had to explain it to them!

Then they didn't file on time which resulted in fees. At first they told me they'll cover the fees, then they stopped answering.

If you already are unfortunate enough to use their service, know that you can contact the Texas Board of Public Accountancy to report low standards of CPA practice. It worked like a miracle for me and Jay Finn all of a sudden became cooperative and covered all my fees.

They did my taxes online and made the progress simple and fast. Just faxed my documents and they progressed them. They are always knowledgeable about all your questions too. Electronic signatures and filing so I didn't have to go to their office helped save a lot of time too.

Amazing service, help, and communication every step of the way. We felt extremely well taken care of across departments and company representatives.

I went here for an appointment and the receptionists were kind and friendly but I did not care for Jay Finn.

He was not very kind or friendly.

I didn't have a problem with the price but his attitude was not warm and I didn't feel comfortable using these services.

Very disappointed in speaking with Linda very unprofessional and disappointing. Imagine seeking help and then not being called for the 11am appointment AFTER clarifying yesterday I needed the appointment to be virtual. On top of that Linda acted as if I was bothering her, very tacky then had the audacity to say they don’t file amendments for free. Duh stupid. I would never contact a CPA firm and expect anything for free moron. She made my entire experience horrible. I will just use another firm, wish I could’ve spoken to someone more professional.

Mr. Jay Finn has been fantastic in providing accurate & simple to understand advice in regards to my tax returns, including the somewhat tricky topic of foreign accounts. I would highly recommend his services to others.

I don't know where all the positive reviews come from. I suspect it's because they ask you to review then after your first visit. I don't typically do reviews but when I choose to put one out there it's just a warning to others they may fall (like I did) for all the positive reviews. I had a very simple return to do. They dropped the ball from the very beginning. My documents they offered to scan were scanned in to another person's account. After that they made me aware that my taxes were complete so I went in to pick them up and review. My wife and I had 3 w2 and only 2 were entered. Drove back and they corrected while I waited. Printed up my return and started to leave only to find out I was given the wrong return. All in all it was 3 trips from magnolia to straighten things out. Their handling of sensitive information is laughable. I thought a cpa would offset their higher price with a larger return. Turbo tax calculated my taxes within a dollar (because they miscalculated the 3 w2s by a dollar) for 1/6 the cost.

Was experiencing issues with a prior CPA on my NOL carryback & unfortunately a year later I received a letter from the IRS saying the return was not filed right & needed corrections. I immediately reached out to Jay Finn & I instantly felt assured they would handle the situation. Ms. Yen was the lead CPA on my corrections & I was extremely impressed with her work. She was very transparent about the whole situation & educated me as well. Thanks so much Jay Finn & know you have a client for life!

Jay and his team helped us with State and Federal taxes and our LLC. They are very helpful, knowledgeable and patient. Thank you Jay and Team for making our TAX experience less stressful! Need IRS/TAX help look no further than Jay and Associates.