Jeremy E. Loy, OD, Fort Worth TX
| Address | 1300 W Rosedale St # B, Fort Worth, TX | ||||||||||
| Phone | (817) 885-7951 | ||||||||||
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| Website | www.swfamilyeye.com | ||||||||||
| Categories | Optometrist | ||||||||||
| Rating | 3.6 8 reviews | ||||||||||
Nearest branches Southwest Family Eye Health Center — 1300 W Rosedale St # B, Fort Worth, TX |
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Jeremy E. Loy, OD reviews
8Great doctor if only you can get past the extremely rude and unprofessional front desk person taking the calls. An automated phone system would probably have more common courtesy and and comprehension skills.
Dr. Loy is excellent and never makes you feel rushed. Explains outcomes very well. I would highly recommend.
Friendly efficient staff, Doctor performed through exam. He was upfront about the cost. So far 5.0.
Dr. Loy is extremely thorough and explains everything very well. Office staff is friendly and courteous.
Doesn't enforce their own mask policy or COVID temp check policies posted on the door. Makes patients believe they can do things they're incapable of doing. Front desk staff is unprofessional and unhelpful.
The dr was ok but their billing practices are murky and they are not willing to explain them. Blue Cross Blue Shield has this doctor in network. According to Blue Cross Blue Shield i should just pay a copayment as with any other specialist but this office claims I don’t have this type of vision benefits. Furthermore, I went to just have my vision check up. They offered me three extra tests and I choose just one of them. When I went to check out they charged me for a comprehensive exam even though I did not choose that and they did not charge for the one extra (out of three) tests I chose. They told me the manager of the office decided the billing and that was it. They were not great at returning calls or messages about this issue. Not going back
Dr. Loy was great! I was having severe irritation caused by my contacts so severe, it was affecting my vision. Dr. Loy was very diligent in correcting my discomfort. It took a few visits but he found a pair of contacts that were finally comfortable! He was personable and understanding each visit. Donna (the receptionist) is great as well, very friendly and courteous. Very grateful for Dr. Loy fitting me with contacts that I am able to enjoy.
Consulted Dr. Loy before having eye muscle surgery with another Dr. We tried vision therapy first to ensure that surgery would be the only option. Eventually, surgery was needed. However, it was good to visit with him; he's a good guy and has great knowledge in his field.