Jiffy Lube, Austin TX

Very bad place and service…I brought my car for oil change and then in my way to Houston I find out they didn’t put the cap
Back in place, causing oil splash all on the engine and windshield…. I was very lucky to save my engine and find out the problem after big cloud of smoke came out the engine,

Amazing service great workers! Kristie was amazing she was so informative! Highly recommend!

On 1.4.24 I stopped in at the Oltorf & IH35 Austin location I think it was after 5pm and Mario was still there. I'm in a company vehicle and only needed some air in one tire to get me on my limping way. Mario said that he just turned off the compressor and not really an option. I expressed calmly that I really needed the tire aired up. He felt my need and jumped to turn the compressor, returned to guide me into a bay. Air pressure came up and he filled this low tire up for me and at this time of the evening I'm still burning the candle at both ends really made my day/evening better. Thank you Mario.

Mario was amazing and replaced my tail light super quickly. His service was perfect and he made my visit convenient!

What amazing services! And faster than I thought it was going to be. Kristy the manager was so nice and efficient. I’m definitely going back next oil change.

Kriste, Jesse. Kristine are amazing. I would give y’all 6 starts but it’s not an option. I love the great work they do on my car and the costumer service here is AMAZING! I deff recommend everyone.

This is my favorite location! Everyone is so quick and friendly. I come here for everything from oil changes to brake changes. Will never go anywhere else.

Updating my previous review! I am still using this jiffy lube and today they are taking care of my battery as well as getting me a new terminal for it. They did not have the part for my old xterra in store, so they worked double time to get the part here within 15-20 min! After 8 years of using this jiffy lube I am still recommending it to everyone! Friendly, fast, efficient, honest. Alll the stars for them!

I've been coming here for years for oil changes and inspections and the staff is always quick, efficient, and friendly! They always let me know price and recommendations and level of importance. Love jiffy lube!

Fast and easy service. It took 30 min for an oil change and windshield wiper change. Rendrick, Kristie & Mario were all nice & helpful.

My first time being here.worker named brian was great and honest with my inspection.however the older man there was rude towards him and the rest of his employees

I think these guys did permanent damage to my car. Today after class I decided to go get an oil change. And right out of the gate I wasn’t greeted wasn’t even asked for my name or what type of oil service I wanted. It was the first red flag. Anyways, after the “service” was done I got in my car and turned on the ac and got a strong smell of burning oil. I brushed off as maybe the worker was a bit dirty and got a stain in my interior no big deal. But in my ride back home which is all the way to Round Rock the smell got so bad I got a migraine. When I got home I opened up the hood saw oil everywhere these morons forgot to put the cap on and oil spilled everywhere. And worse of all they left a RACHET inside the engine off to the side. You know what could’ve happen if that tool slid off a couple inches and made contact with the engine. I instantly called and demanded a refund which the manager begrudgingly obliged. Anyways I went to another jiffy lube back in RR and to double check and see if everything was alright. All they did was check my oil level and told me I was good. What!? I know those guys saw the mess and could smell the burned oil. Later on in the day around 7pm the car suddenly stopped working. A fellow Good Samaritan happen to be a mechanic and helped me push my car off the road. He checked it and said that maybe the spark plugs were damaged due to the oil spill on the engine. All in all, the lack of care these guys put into their jobs is astonishing the worst experience I’ve had.

These guys are SO nice. I just hit a curb and the bottom skid plate of my car fell off. I pulled over conveniently at this Jiffy lube and everyone was so nice and helpful! Thank you thank you thank youuuuu to these guys! I appreciate your help more than you know!

They did the job…. It was only an hour wait for them to finish the one oil change in front of me. The manager showed my my brand new engine air filter and tried to sell me a new one.

AVOID THIS JIFFY LUBE AT ALL COSTS. Twice in a row they’ve been atrocious. This last time our battery died and the AAA guy said it was a bad battery and still under warranty and to drive it back to where you bought battery. My wife took it in and the guy here said there is no issue with battery, wife explained what happened and he degraded her and said what do you expect me to do it’s not the damn battery. Obviously battery dies one hour later. Take it to a different jiffy lube and tester says battery is completely shot and they replace it for free because it’s under warranty. The older gentleman at this location is just lazy and didn’t want to deal with a warranty

I went to get my oil changed and they just were constantly trying to scam me. There was all the usual things about needing new air and engine filters, but then They told me I needed new breaks immediately, that it was about to start causing more expensive problems, and that it would cost about $700 for parts and labor.
I thanked them, went to Oreilly’s and got the break pads for about $100 and had a family member replace them for me. However when they did they discovered that my breaks weren’t nearly as worn down as Joseph P. Was telling me.
The oil change was fine, but I would stay away from that guy if you could.

Great people and super fast. Barely had time to get a cup of coffee when my car was ready to go.

Mario R. Serviced my vehicle. He was fantastic and friendly! Mario was the only one at work at 8am. He did my oil change all by himself fast and efficiently! Thank you so much

I normally don’t write reviews for literally anything but DO NOT get your car serviced here. They spilled oil all over my new car’s O2 sensors and I had no idea. A few weeks later half my lights popped on. I was confused since the car is new and I take great care of it. Took it to the dealership and when I picked it up they told me the sensors were covered in oil, and to not go back to where I had it changed. It would’ve been a $400 fix had the dealership not been kind enough to cover it. I get if you hate your job, but when you’re handling something incredibly expensive, you HAVE to care.