Jimmy John's, Garland TX

The food was really good. The people waiting on me were really nice but seemed inconvenienced that they had to make 2 sandwiches for me because they had a big online order. They complained the whole time I was in there and I get it because service industry is hard and it is not for everyone. Overall it wasn't a total let down.

Great and positive energy! I love going to this location! Very clean and the team is very friendly. I think this spot has the best sandwich in this area! Update 11-4-2022 I had lunch there and they are still up to par on service. Greeting customer's as they enter Eric is always there when I visit and is one of the kindest people I have seen in retail! I will keep visiting and will let you know how they are doing!

Other locations make better sandwiches. The sandwich here has less tuna, I only eat this. They put tuna and other stuff in the middle, the end was very little or nothing. I rarely order here unless It is on my way.

Slower than Subway with less ingredients. Employee would rather spend more than several minutes putting some containers away, than just immediately start two identical slim sandwiches. The chores could've waited, especially for the money it costs to buy some bread and toppings. And the manager and/or owner here has major issues selling fresh bread, and day old bread is never available. This location is not like the others I've been to.

Love JJs but unfortunately this location has been a disappointment. I've ordered twice, once through Uber Eats and it took nearly 3 hours and today via their website and it still took nearly an hour and a half. The motto is "Freaky Fast" delivery and this location seems to have the opposite approach. I called in to check on the order and they told me they only had one driver working.during lunch hours. I understand it can be hard to find good help but this is unacceptable. I'll only be doing pickup orders from now on at this location because the delivery is extremely unreliable.

Clean store, fresh ingredients, friendly people not to mention the food is very good! Been going to this particular store for a year now and have never had any issues or problems.

Placed online order @8: 22pm. They close at 9pm. My wife got there to the door at 830pm and they’re locking up. Tells her they stop taking online orders at a certain time and it was voided. I call to verify and the “GM” states they ran out of bread. Either way, money will be refunded in a few days? !

Solution: have your online system not take orders if you cant make the order.

Freaky fast to take the money and run.

Hour into closing and they are out of bread so does that mean you going to close an hour early?

In the door said the hours are operation is open until 9 but I just went inside the store and they told me they ended closing today early at 2: 23 p.m. Come on guys this is not the first time that you guys do this that is unacceptable you are losing business and customers please somebody for management or corporate take action of this because the door is even open and I assume that you go inside the store they told you that is closed

The general manager was the only one to show up to work the day I went. It was kinda sad, but he's doing it all on his own. Life is tough out there in every Industry. He did great and hopefully corporate recognizes it someday. Thanks for being open and serving us!

Josh at this the location is incredible! He serves with the speed and friendliness like its a business day rush hour, even during a quiet tuesday night visit! Thanks for keeping quality high at this location!

Closed at 8: 50pm ten minutes before they’re actually suppose to be closed. I just wanted a couple of the day old breads. Lame.

First let me say, I love the sandwiches.especially the #4. I used to go here frequently. Until, my last day in Oct.as noted in my GPS upload. I went in to get my usual #4. One of the regular workers was there and a female I don't remember ever seeing. He took my order and she fixed my sandwich. I couldn't believe what I was witnessing. As she began to work on the sandwich before mine, she scraped all the mayo off and wiped the spatula with the bread. What! I thought.but, I was like maybe it's just me. Well, she went on to make my sandwich. She didn't have her mask on and continued to talk over my food. She then realized she got my ingredients mixed up and began taking off the pickles and using her apron to wipe her hands. I was to done by the time I saw her run her hands across her nose. By then, the sandwich was less than enticing being I had seen all the other unsanitary things she had just done. The guy did try to right a wrong, but when I told him, I just wanted my money back, he seemed to be irritated and showed me a side I had never seen from him all the other times I went in. I didn't want to further engage either one on a remedy. I will not go back there.even though it was my go to spot for a about 2years. Unsanitary.no sir. Then, I went to the one at Town East.and, witness similar behavior that's what has driven me to take time out to write this review. Jimmy John's culture has seemed to change and it's noticeable. I hope this change because the sandwiches are really good, but not worth the health risk especially with covid outbreaks.simply WASH YOUR HANDS and were your mask when being directly over the top of people's food. It's a basic practice that doesn't fully ensure protection, but at least takes a measure to try.and, if nothing more show that you practice good personal hygiene.

Ordered a spicy Eastern Italian The guy hooked it up made it real quick and it was crazy delicious thanks guys will be back again

I ordered a wrap today. I asked for them to knock on my door when delivered. The person that delivered did not knock on door left it on mat. I’m extremely disappointed, I will not be ordering from them for delivery anymore. I was ordering 1-3 times a week
At the beginning the service was great but has disappointedly have stop with great service

Pretty good, ordered the vito sandwich today and I was not disappointed. Really loved the salami and the tomatoes as well.

Rather than make a lunch myself, I like to order a sandwich (cut in half) with a couple of bags of chips and/or a chocolate chip cookie, and they have never let me down! My orders are made to order each and every time I go! They also have a fantastic rewards system!