Jimmy John's, The Woodlands TX

They never have bread or they are closed when it says they are open. And the service there.kids who don't bother telling you we have no bread until after you try and order

Out of all the sandwich shops this place has to be the worst.there's no meat in there sandwiches, it's all bread and vegetables. I literally just had to get 3 sandwiches and take out the meat to make 1 full sandwich.even when it's free it's just ok. Go to subway or quiznos.

Went to visit on 01/4/2023 and we were told they didn’t had bread! Like really? Aren’t you a sandwich place? Very disappointed

Always love Jimmy John's. When we are in the Woodlands we try to eat there on occasion.

It's Wednesday 5 o'clock so I'm going in for dinner I ask if she can break a 50 she says no, Didn't even ask me if if I was gonna order more than one sandwich

I have ordered from this location multiple times with no issues. Recently, I ordered and did not receive my full order. I was told I could get a refund the next day but the manager was rude, argumentative and not helpful at all. I will no longer visit this location for its poor service.

The claims "Freaky Fast" and "Freaky Fresh" at this location are – as always – spot-on. My sub was fresh, delicious, bright of color, cravingly tempting of aroma, and exactly the kind of MEAL I expect from a shop with the big JJ logo. I received outstanding service by a staff whose expertise & friendliness is what I have come to expect – every visit – from Jimmy John's!

Thanks again!

Customer service definitely lacking. Walked in and I was the only customer in the store. There was ONE person working and she was making what looked to be like approximately 20 “to go” order sandwiches. She told me that she would be with me in a minute. I was there for 10 mins before I left with no sandwich. Unsure why they only have one person working.

Needed sandwich without lettuce to allergy. Told when ordered and then reminded while making. Sandwich had 2 very small tomato slices and the meat was blobbed in the middle. Not a good day here! ️

The older short lady is rude and disrespectful to customers, I think her names Eliza I heard another employee say it out. Rolls her eyes. She didn’t even make my sandwich correctly. She has made you lose my service.

Today I ordered the ultimate porker for delivery online. I received the sandwich and it has no meat. I called the store and they told me I had to exchange the sandwich and they will deliver the new one. I did it and got the correct sandwich. Shortly after receiving the right sandwich, I got a call from the manager. The manager said that I originally complained about having no bacon and they need to charge me for the ham. I responded no, I said there was no meat. Then the manager, Alysia (I believe was her name), said that since I refuse to pay for the extra ham, I can no longer order from Jimmy Johns. I was accused of stealing ham. This is ridiculous. They originally messed my order up, I am not paying for food I didn’t receive and I am happy to say that I am not ordering Jimmy Johns again.

My mother and I were asked to leave because we saw a worker we recognized I guess we made that person uncomfortable but they deliberately kicked us out for no reason we weren't being confrontational at all. Don't eat at this one.

Funny how they can't deliver 2.1 miles away.
I used to work here and they had good sandwiches but it's absolutely ridiculous you people can't drive 2.1 miles to deliver a sandwich.
Garbage.
I'll be ordering from Jersey Mike's, at least they offer delivery through 3rd party.

I appreciate the employees honesty about their driver not having the capability of following signs but nonetheless I feel it is so ridiculous that this location cannot do their job despite where they have to deliver. I work at the college campus across the street where we have several signs everywhere on campus. I mean- how does every other newcomer find their way on campus. Super frustrating as I am not able to order lunch when I have to remain on campus. Please do better or at least train your driver on how to navigate complex's whether it a school, medical complex, or a apartment complex.

The last 3 times I have ordered I have had a problem. The food is always amazing, however the service lacks. Their website offers 10: 30 as a delivery option, however their driver comes in at 11: 00. This morning I called to verify my delivery as I saw the website has 11: 00 as their open time. That was my delivery time. The woman that answered informed me that my food would get to me some time around 11. Absolutely no customer service skills. I work in hospitality, I definitely understand the need for customer service skills.