Joel Richardson, Austin Mortgage Lender

Joel Richardson was the consummate professional, extremely supportive…just a genuinely nice human being! He and his team guided me thru the home-buying process seamlessly. In a world where good service is increasingly hard to find, they made me believe that it was still possible to be efficient, clear and helpful.

Very pleased with this team! I started my refinance awhile back when Joel was very honest and informative about what I needed to work on to accomplish my refinance.
After completing my homework, it finally happened. I was pleasantly surprised that first he remembered me and second, that it happened so quickly. The team made it so stress free. Very proactive and will definitely use him again.

Joel was fantastic for our home buying experience. He always answered all of our questions fully and promptly. We were in touch for about 7 months, asking him about homes (most importantly, their property taxes) and he always answered all questions thoroughly. Once we finally found the home we wanted to buy, we shopped mortgage rates and he was creative in putting together a financial solution that worked for us and very competitive in his rates and pricing, which is difficult in today’s market. Joel’s team was friendly and knowledgeable and helpful during every step along the way. Also, the electronic process he and his team uses is very user friendly. When interest rates improve, he will be the first person I call for refinancing. I consider his expertise to be extremely valuable.

My husband and I are purchasing our first home together and Joel has made the process as easy and seamless as possible. He has been incredibly prompt in responding to our calls/emails and is always very clear in explaining things. We had a lot of questions throughout and Joel and Liz were both on top of it. Highly recommend! Thank you!

Great experience working with the Prime Lending team. Very knowledgeable, available, and friendly. Highly recommend.

This was my first time buying a home. Joel and his team made the process so easy for me. They were extremely helpful with any questions I had. The whole process was made so much easier knowing they were on my side. I would highly recommend them to anyone.

Joel and his team were great to work with throughout the entire buying process. Very friendly, knowledgeable, and quick to respond to any questions we had! We’ve worked with their team a few times now and will continue to do so in the future!

We found Prime Lending to be a cut above -very professional, always on top of every detail. Joel and his team were 5-star, and especially Annette Moore who was very outstanding and calmly directed us when we tried to navigate this new technology! Thanks to all

Drew and Marla

Joel and his team were extremely helpful and communicative throughout my home buying process.

From the 1st time I called to inquire about the loan to closing date. Joel made me feel at easy with his knowledge and professionalism. If you need a mortgage loan or refi this is your guy. Him and his team were very helpful and were always in communication throughout the whole process.

Joel and his team were outstanding from start to finish. They were very personable and professional. They were also very punctual, which I really appreciated. I enjoyed working with them and would gladly work with them again in the future.

Excellent communication. Professional and insightful. Look forward to working with them again.

The process of purchasing a home is very detailed & can be confusing at times due to underwriting. Joel & his team helped me navigate thru the snafus that occur with any big purchase.

Joel and Liz where amazing to work with. They went above and beyond to help us get the best rate and keep us informed.
Thank you for helping us!

Joel and his team were truly a pleasure to work with. We are so grateful that we came across Joel and were able to have our first home financed with him and prime lending. Joel and team truly exceeded out expectations and we were so pleased with the entire process. From the first time I reached out to Joel up to even now after closing he has made himself available for any questions or concerns and is always ready to help. Highly recommended!