Johnstone Supply Houston

Great location! Been dealing with Dean for many years now. He definitely knows the biz! I suck with names, but the other guys are always cordial and helpful. Great job guys. Keep up the good work!

One of the best places to buy hvac equipment, been buying for years and plan on continue to buy all kinds from this location and other branches as well.thank you guys!

They dont care for customers! Southwest Supply down the street sold us what we needed!

Horrible customers service, employees sound like they hate their job. They told me they dont stock a part before even finishing the process of actually checking for part. Then they put me on hold for 15 mins probably because I told them another location told me there was 1 of the specific part at every location the day before. Sheppard location got me what I needed in less than 5 mins and no need to put me on hold.

OK let me tell you right now Andrew is the guy you need to talk he knows what you need and will get it when you need it. This man and his amazing beard was a life saver and is the only guy I talk to at this location. He is knowledgeable and amazing personality will make you always come back. I have had a lot of bad experiences but this place is truly a Slice of heaven. I will be back to buy parts and to gaze my eyes upon his amazing beard.

Just finished speaking with Chris C. At the West Park location. I would like to share the very good customer service I received. Chris took the time to answer ALL my question, actually look up all the products I was inquiring about to let me know if they were in stock. I know that Saturday's are a busy day but Chris made me feel like I was the only customer not that if I didn't answer a question asked quick enough put me on hold. I appreciate your kindness and patience.