Joseph Auto Services, Houston TX

This car repair shop has the problem of defrauding consumers, everyone be careful to be deceived

The boss doesn't have any credit. He changed the agreed price temporarily, charged more, and deceived consumers. He is a liar, everyone should pay attention

HIGHLY RECOMMENDED! The only auto shop who doesn't make if feel being wripped off. My friend has been telling me to use Joseph Auto I regret why I didnt come ealier. My Sienna's AC is not blowing cold enough for this summer so brought the car to Joseph and Patrick. I was prepared for more than $500 charge because that's how much Express Oil charged me for another 2 cars. Joseph and Patrick fixed it next day and told me in details why it's not blowing cold (condenser fan jammed) and they made it work again. They put some freon and only charged for $160! That's like a fraction of others charge. They are HONEST! FAST! TRANSPARENT and FRIENDLY! It's worthy for me driving 45 min to leave my cars to them. Thank you Joseph and Patrick! Me and my family can survive thru this hot summer.

1st to post feedback in 2 decades. Informed shop owner several times to maintain and also inspect car thoroughly before sending car to northern state for child but they can not perform simple, routine, and basic visual diagnosis to find leaky boot on drive shaft. They did not apologize and do not feel they need a new customer like me when I explained to owner calmly. Feel sorry for their loyal customers.

Very rude! They ask you a lot of irrelevant questions and avoid telling you the estimated cost on the phone

Joseph is one of the smartest, most honest, and kind auto repair shops in Houston. My wife and I have been going to him for almost 10 years now and there's no one in Houston I trust more with my cars!

The most genuine, honest people run and work at this shop. Even if you ask them if they need to do something or time to change something, they will tell you no if it isn't broken or due. They treat everyone like family and treat your car like they would treat theirs.

Think twice before you go, especially if you think you can get a good price and on-time service. If you made an oral agreement with the owner, better have it written down in pen and paper because he WILL forget what you guys agreed on and rip you off in the process.

Two parts of my car door needed fixing, and he confidently said that they will be able to fix it in 3 days with an affordable price. I agreed because I will be able to get my car right before I went out of town. The owner was well aware of my situation and reassured me that they will be able to fix it on time. A day later after I dropped off my car I called to confirm the pick-up time, but they seemed to have forgotten all about our agreement and argued that it is too much work and needed more days.

Also, let's not mention the price that he offered at the end for fixing only ONE part of the door is just a complete RIP OFF. Maybe he thought he was ripping me off also, because he hastily and awkwardly scratched off the initial price and offered me a discount when I was in total shock of the price offering. VERY IGNORANT ATTITUDE BTW. Shouted over the phone and acted as if he did nothing wrong.

For my fellow Mandarin native speakers, 一句話，不要來。
來了有心理準備會拖很久還會被坑。

This place is the clinic for my cars. My Lexus dealer asked me how come I don't do any auto service at his dealership and is there any thing that he can do to change that. I told him that my friend own a auto shop and he buys genuine Lexus parts and do it less expensive.

Great service! Brought my car here to fix my trunk that wouldn’t open. Took it to two other shops who tried the fix it but whatever they did didnt last and cost $$$ for nothing. The guys at Joseph’s auto services were able to fix the trunk issue with no problem and within a short time frame also. Great communication and customer service. Will be taking all my cars here!

Joseph Auto Service is the best. Honest & trustworthy, and goes great work. Highly recommend!

Joseph's auto services is your local Mom and Pop auto shop that has been around for more than 30 years. They embody business values as a community should and they pride themselves with customers who have been with them through a generation. They have a charming book section inside and whether or not you're with the asian community, you'll always feel warm and welcome here. Look for PATRICK and say you're referred by EJ for local perks!

Extremely honest, fair, and provides quality work! Truly one of the rare gems in town. I’ve been a loyal customer for many years. Thanks for always providing a phenomenal customer experience!

I called for a general quote and decided to give them a shot. I have a 09 Scion xb that had a hole in a ac line that i took to 2 shops that were recommended to me. Both shops I told them I had a hole in a ac line and was given a low $ (150&170) then come back and tried to charge me $350+ to replace the line. So I did it myself. I walked in Joseph's and said I needed my ac charged because I replaced the line. Perfect opportunity for them to come back and say you need comppresser or a different line. BUT TO MY SURPRISE they not only charged me what they quoted but made sure I didn't have any other issues at no additional charge. I hate mechanics but I have a new shop from now on. Plus when I asked about some art work. I was told of his famous fathers well known art work that I really enjoyed hearing the story and the pride on his face as he told me! So that was just a added bonus for me! I will be back!