JPS Healing Wings & Infectious Disease Clinic, Fort Worth TX

Used to be a great clinic. I was always impressed by the care they gave their patients. Now - it’s beyond bad. Nobody does their paperwork or answers phones. The doctors are unprofessional, unknowledgeable, and are concerned about billing. Medication takes weeks to get, and while waiting for it the staff will openly lie and blame everyone else.

Has the worst costumer service ever, have been calling and sitting on hold for hours at at time and no one answers the phone, I'm disgusted with the quality of service healing wings have been giving lately

It takes ever to get an appointment. Some of employees in front desk treat me like a junk.

I just moved area trying see a doctor
Never answer phone staff is rude, being hold 45min for two days no answer fact the staff answer phone told me need run my insurance before making appointment they care nothing about us with underlying health issues keep ignore us like lab rats I am disappointed my 3 rd time in year tryna see a doctor with Jps Im scared to see any doctor in Forth Worth now nobody seems to care.

They don't answer their phones. I've been trying to call for 3 days, 3 calls a day, morning, noon, and evening before my work shift is over.

If you wanna be on hold for 30/45 minutes just to book an appointment to be seen this is your place not like you got a choice this is one of the only clinics that will insure me for my medical condition