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Jupiter Chevrolet, Garland TX

Address 11611 Lyndon B Johnson Fwy, Garland, TX
Phone (972) 665-8507
Hours
Tuesday8:30am-9:00pm
Wednesday8:30am-9:00pm
Thursday8:30am-9:00pm
Friday8:30am-9:00pm
Saturday8:30am-9:00pm
Website www.jupiterchev.com
Categories Chevrolet Dealer
Rating 4.1 24 reviews
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Jupiter Chevrolet reviews

24
Sort by: date highest rated lowest rated most helpful
Jared
May 06, 2021 9:11 pm

Very friendly and efficient service from the time I pulled up. Service advisor greeted me immediately and even updated me on the eta while I was in the lobby. Even though it hadn’t been very long. Probably the best dealership service experience I’ve ever had.

RANDY
April 22, 2021 2:41 am

Ended up having both cars in service last week. Had to contact Nick as car had died wouldn’t start, he handled getting tow service to me, would hold charge, they bought myself and car to dealership, spent few hours there Nick had me out the door.my other car had the engine light come on, again Nick had me in and out.

Last year (honestly) I had a insurance adjuster tell me he had never heard of anyone following a service advisor from one dealership to another, my response to him was “you’ve never met Nick! “ Thanks Nick for always taking care of me!

Yaregal
April 20, 2021 4:58 am

Really very expensive plus wrongly diagnosed for unnecessary expense. In addition a long waiting time close to a week.

Bertha
April 16, 2021 2:47 am

Always a great experience. Their Service Center always explains to me what service my car needs. I've received nothing but great service since the very first second I walked through their doors. Keep up the Great Job!

NoxiousMender
April 11, 2021 11:04 am

The hiring manager is very unprofessional and very sarcastic and rude. Would not recommend buying or trying to work at a negative place like this.

Jeff
April 11, 2021 2:26 am

Juanita was great at pairing me with the right people at Jupiter Chevrolet. Roman Flores was a great. He was very thorough when explaining the features of the Tahoe I was looking at and then bought. He even arranged to have Juanita come by our house in order to have my wife sign her portion of the paperwork because she was uncomfortable going into the dealership.

He was very helpful after the sale also. He answered all my questions (and there were a lot) and helped with anything I needed his help with. Ask for him if you're ever there looking at a vehicle!

jose
April 03, 2021 9:23 am

We bought two trucks in one day. Very friendly service including the managers. They were willing to negotiate. They stayed there late. We are very happy. We will definitely buy there again. Thank you and God Bless.

Erika
March 04, 2019 9:54 pm

I had a great experience when I went to this dealership. Mr Melvin Wesson was very helpful in helping us find what we were looking for I will definitely refer Jupiter Chevrolet to all my family and friends.

Jerry
February 18, 2019 3:20 pm

Rude employees, they ran a contest with a flyer saying I had won a prize. They wanted my name, DOB and SS# as well as phone number before they would tell me if I had won anything. I knew it was a scam but with their attitudes telling me I was in their place and I couldn't be told anything until I gave them way more info than they needed makes me never want to go near that place again even if I needed a new car.

Tommy
February 17, 2019 11:09 am

This is one of the most largest dealerships I've ever seen with such a huge inventory. I will be here for the entire week as I'm excited about being a part of a huge massive inventory reduction sales events. Excellent buys from new to certified pre-owned a cars to choose from. Come by and see me. You won't be disappointed.

Lukas
February 10, 2019 4:01 am

Scam Santa Holiday scratch off they sent to thousands of people making them believe they won a car or a cash price. This is unacceptable business practice; no integrity whatsoever, including their response for each 1star rating regarding the scam scratch off. Will not do any business with them in the future.

Birdy
February 04, 2019 8:54 am

Gerson Mejia was beyond professional! He exceeded our expectations! We will definetly come back to see him when we make our very next purchase and any future ones! I totally recommend you contact him if you ever go to Jupiter Chevrolet! He’s very knowledgeable and professional.

Mikerra
February 04, 2019 6:54 am

From buying the truck to the maintenance, it has been an easy process. August 2017 we bought a 2017 Chevrolet Colorado with add ons. Aside from waiting for the sports bar from the manufacturer, it was quick and painless. We brought the truck home with only 62 miles. Many road trips and adventures since and we are just about at 17k, Jupiter has been there for maintenance and questions. Always friendly and helpful. Comfortable waiting area and never a long wait.

Bob
February 03, 2019 8:26 pm

I tend to keep my cars for a long time. I owned a 4X4 Cheyenne for 25 years. It's very important to me to have great support. I have lived in the area for over 30 years. I haven't had a bad experience with Jupiter Chevrolet parts. Joseph has been especially helpful.

Jason
January 30, 2019 10:29 pm

The service advisor when I arrived was extremely nice. He got my truck in the garage quickly and had it finished really quick. I really appreciated the service how everything was smooth and quick.

Maricruz
January 29, 2019 8:15 am

I had a great experience here. My salesman was Anthony and I'm so glad he helped me out! They helped me purchase my 2018 Chevy Silverado! Would really recommend this dealership! Ask for Anthony he will make sure you get what you really want!

red2fearn
January 20, 2019 11:23 pm

I bought a new 2018 Silverado Z71 tonight with the help of Anthony in new car sales. He was very polite and professional and eager to help me find the truck I wanted. I am very pleased and happy with my experience as well as my new truck. When you go get yourself a new truck make sure to ask for Anthony! He will get you in the truck you want.

Jimmy
January 10, 2019 3:26 pm

I go here all the time for the maintenance on my truck, great service and fast. I needed an upgrade and was looking around when Melvin came to help me out and gave me great service. They had a big selection of cars and trucks. I got a good deal and drove off thanks Melvin Wesson.

Yolanda
January 07, 2019 5:06 pm

After the Christmas Scratch off fiasco, I received a call of apology and spoke with the GM. I was very pleased at the professional manner and respect that this gentleman showed me. I realize that the promotion company and Jupiter Chevrolet are two separate entities. My issue was not with the Dealership but the Promotion Company. I would like everyone to continue to shop for vehicles and consider them when you are making the decision to buy a new or used car.

lkipio.
January 06, 2019 11:33 pm

Great experience at Jupiter Chevrolet. We arrived and Gerson quickly helped us locate and truck my husband and I found online. We test drove it and my husband loved it! I told him where we needed to be with our payment and he made it happened! Go see Gerson!

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