NEAREVIEW.COM

Just Jeeps, Austin TX

Address 603 Williams St, Austin, TX
Phone (512) 459-5337
Hours
Monday8:00am-6:00pm
Tuesday8:00am-6:00pm
Wednesday8:00am-6:00pm
Thursday8:00am-6:00pm
Friday8:00am-6:00pm
Website www.justjeepsaustin.com
Categories Auto Repair Shop
Rating 4.4 10 reviews
Similar companies nearby
Dave's Ultimate Automotive — 4926 N Lamar Blvd, Austin, TX, United States
Universal Motors — 7138 U.S. 290 Frontage Rd, Austin, TX
Angkor Tire & Auto — 5528 N Lamar Blvd, Austin, TX, United States
Century Automotive — 5220A Jim Hogg Ave, Austin, TX

Just Jeeps reviews

10
Sort by: date highest rated lowest rated most helpful
Candace
December 29, 2023 1:13 pm

These guys work so hard and are so knowledgeable about new and old jeeps. From body work to computer systems,
I would recommend them 100% and I will always use them for my Jeep repair!

Craig
September 03, 2023 9:52 am

These guys are definitely honest. I had a quote ($667) to fix the horn on my 2007 Jeep Wrangler by replacing the Clock Spring. Their quote was cheaper than the place I usually go by $150. They ordered the new part which was $443, found out that it was just a broken wire on the old Clock Spring. Only charged me $228. The other place would have most likely changed out the part anyway and charged me the full $817. Lucky for me that I waited for an appointment with them and drove from Killeen.

Jon
August 31, 2023 12:15 am

Beware of Just Jeeps trying to upsell you a repair solution with older Jeeps. I had a 1980s Wagoneer that suddenly developed an overheating problem after over a decade of ownership. I personally replaced many of the cooling system components and decided to have Just Jeeps replace the water pump because I did not want to do this tedious task after having done it once before. I set up an appointment and dropped off the Wagoneer. When I called after a week, they did not even look at the car and told me over the phone that I probably need a whole new engine replacement.

I asked for an explanation for this recommendation. They just made assumptions claiming the engine has 180,000 miles based on the odometer without even asking me to learn that the engine was rebuilt at 150,000 miles. They did not even do any actual diagnostics to justify this recommendation, and they hadn't even touched the water pump that I asked them to do in the first place so how would they have known the pump wasn't the cause. After several follow up calls over a few weeks, they finally completed the water pump replacement but did zero post testing and the Wagoneer overheated when I arrived home. I called them back asking for recommendations on other possible causes and they stuck to the same the sky-is-falling "you probably need a new engine" recommendation at a cost of about $6000, because the issue with the existing engine could be so catastrophic like a cracked block or blown head gasket.

I personally did further troubleshooting and found the overheating culprit to be a failed heat riser valve on the exhaust manifold that got lodged shut. This fix only cost $1 for a piece of steel wire to force the valve fully open and disable it. To add insult to injury, if they had replaced the engine and reused the exhaust manifold with the failed heat riser, the overheating problem would have persisted and I'd have a $6000 hole in my wallet!

I'm disappointed to think that Just Jeeps had experienced mechanics that could intelligently diagnose issues with older Jeeps but all I can count on them to do is the manual labor as long as there is limited brainpower involved.

K S
August 19, 2023 10:11 am

This company is the truth. They are exceptional have great attention to detail and very affordable prices. Can't recommend them enough.

Don
July 20, 2023 12:16 pm

Robert and his crew saved my gladiator from total destruction, insurance wanted to total it, but Just Jeeps came through and rescued my baby from the lazy insurance adjusters.

Their meticulous attention to detail and craftsmanship stands out, I got my truck back looking better than it was before my accident! I appreciate everyone at Just Jeeps for their exceptional work and commend you all for performing this miracle repair.

Thank you so much!

Shay’s
June 08, 2023 7:45 am

They are the best in the business. I love how attentive they are and how trustworthy they are to fix my Jeep when I have issues. I feel so fortunate to have this crew on my Jeep! It’s one of the best things about Austin.

Giant
March 18, 2023 8:51 am

In a nutshell, my jeep wrangler ABS light came on. Took it to two shops (franchise mechanics) and they were able to get light off but it came back on within a day or so. Brought it to Just Jeeps and they seem to have fixed it correctly. Lights not back on and it’s been 4-5 days. Great company. Would recommend.

Len
March 04, 2023 6:37 am

I wanted to have work on my old Jeep. Have aftermarket side rockers & AC unit installed. I decided to do it end of last summer. I dropped it off in July 3 weeks before I left for Australia for 3 mos. I was reassured it would be been done. I emailed the shop a few times and no answer. When I returned in November the jeep sat where I parked it. Unfortunately they forgot about it, I understood and was told it would get fixed the following week. Two weeks later still not done.

I don’t recommend

Nancy
December 28, 2022 1:35 pm

I took my Jeep in for multiple issues last week and they were able to complete the job within a week. Great customer service, and communication over the phone was excellent. Thank you!

Josh
October 26, 2022 2:38 pm

Just Jeeps re-geared my 1992 XJ for a great price. These guys are super busy so they're booked in advance just like most shops in the area. I live in San Antonio, but I will be taking my Jeep here for any repairs in the future. Thanks!

Add review