KAT Fabricators, Dallas TX

Very poor workmanship on granite countertops. Installed improperly and would not rectify the situation. Stay away.

Don't let them install long L shaped counters without a seam. I have two cracks in my quartz countertop. Kat nor Costentino, or Home Depot will fix the problem. When you spend $5K on counter tops you expect them to not have cracks. No one every tells you they could get a crack in them. If Kat had simply done a seam instead of one long piece I wouldn't have cracks. So disappointed and frustrated.

The installers from Kat Fabircators were very rude to begin with. As soon as they left, I noticed a long crack on the back splash. I have a newly remodeled bathroom with a cracked granite. I have tried calling these people at least 5 times and haven't heard back. I have left VM for Mike at least a couple of times and he hasn't had the courtesy to call and fix the problem. All I need is for them to replace the piece of the granite which is cracked and fix the sheet rock and painting around it (if it gets damaged when they remove the granite). Really frustrating. Stay away from them.

We had a great experience with KAT and our new countertops! Everyone was very nice and they look beautiful.

Just had new countertops installed, purchased at Home Depot. From measurement to installation everyone did an excellent job. Ronal and Joe were very professional during installation, and even told us
how to care for the new countertops.

From my first contact with Steve Schmidt until his installers walked out the door, I had nothing but positive interactions with KAT Fabricators. Every step of the way, (we replaced all counter tops in our kitchen and both bathrooms), Steve was available for input and questions about materials, installation, design, etc. Even our visit (s) to the yard to pick granite were informative and fun. His crew was friendlyo, efficient and knowledgeable, and did great work. All our counters look great, so I probably won't have the pleasure of working with them again - but I would if I could.

We had countertops installed on Monday, March 30,2020. The two men were so experienced and professional. They went the extra mile to make sure our countertops were perfect and just the way we wanted them. They were even concerned and made sure the 6’ social distancing was followed during the installation. We couldn’t be happier!

Do not hire this company! They will make fraudulent charges on your credit card and do nothing about it! The CFO should be in jail! They did an unauthorized charge of $4670.90 to our company card and refused to credit it back! What a joke. I'd keep looking if I were you.

Here is the charge made on the company card and we are still trying to get this resolved with credit card company. This is FRAUD! And Tina Adds refused to deal with it. I posted a picture of the unauthorized credit card charge! How funny you pretend you have no record of this! What a joke! And I wanted to let people know what they are getting themselves into if they use you. Heads up people i wouldn't!

I have the most beautiful quartz countertops because of you at Kat. The job was measured with accuracy and any little issue that was found the experienced professionals sent had the answers and it turned out beautiful. Thank you!

The countertops are beautiful. Your work crew was great. The job was on time and done professionally. Thanks so much.

Steve, an advisor at Katie Fabricators, was very helpful in helping us choose the right granite to use on our outdoor kitchen countertop.

Brian with KAT fabricators is very unprofessional and I have to cancel my countertops order as a result.

Kat Fabricators did an amazing job on my counter tops in my kitchen. The measure to install was a quick process and I am beyond happy with my finished product! I will be using them again. Thank you Kat!

They have you sign something stating they can place seams wherever they want. I totally get that in joining larger pieces together but feel like they were trying to maximize their slab and save $ by chopping mine into two.

I was told during the measurement appointment that a small L shaped piece would come solid. Their measured plan doesn’t have a seam and Kat told me they aren’t supposed to tell you about seam placement while doing measurements.

The installers brought two small separate pieces. No courtesy call was given stating that I was getting Tetris counters on the small L and no option to pay extra for the expected solid L was given beforehand. Heartbroken because I had saved for these and was excited.

Having a heads up would have softened the blow. The contracted installers are super nice but I would not recommend Kat to anyone unless you’re ok with Tetris tops.

Would highly recommend KAT Fabricators. Clint in the office was extremely helpful, and the two gentlemen that handled the installation were prompt, courteous and did beautiful work. Exceeded our expectations and we're very happy customers.