Kaufman Ace Hardware

Always a good go-to option. The employee’s are helpful and wholesome, a good representation of the community.

Kaufman Ace and Hardware has went above and beyond to help me. I bought a chainsaw from them and it only worked for a few hours. Took the chainsaw back because it came with a warranty and the owner made everything right. He went above and beyond trying to fix the chainsaw, in the end he upgraded the my chainsaw to a better chainsaw. He was extremely nice and very helpful. I will continue to shop Ace Hardware, especially Kaufman Ace Hardware because of the kind people and they try very hard to make everything right for you the customer. Best Store to buy hardware. Thank you for your kindness.

I wanna give Kaufman ace hardware a huge shoutout my father in law had bought a chainsaw from there and only used it a few hours and it stopped working and after it being sent to ace a few times the owner gave my father in law a huge Christmas gift and rewarded him with a new upgraded chainsaw. We really appreciate everything and we will never stop shopping at ace

These guys are Awesome! I needed a key made right at closing time, and they were very professional being the time it was, Thanks

The remodel looks great, helpful people, friendly staff and lots of new stuff.
STIHL outdoor equipment
Traeger, Weber, Big Green Egg and Blackstone Grills

Love shopping at this location, very helpful staff, Wendy was great, she always makes sure I can find whatever I am looking for to make my shopping as fast as possible, also the stores new setup is very easy to find and access each isle, I will always shop here and have for the last 10 years! Thankyou Wendy!

After 10 years with a loud Honda lawnmower decided it was time to buy an electric. Spoke with Brian and Rodney who help me choose the best one and told me about the promotional extra 4ah battery that was available. That’s an awesome value because each battery is expensive. The new mower is so light and effortless with its self-propelled function. Looking forward to my next conversation with the ACE team on what EGO equipment I want next, been eyeing the 400W inverter to power my fridge during a blackout. Decisions decisions but I’m glad I can find help at Kaufman Ace Hardware.

Thank you to AB, for your help and patiences with my transaction and flexibility. I know it is very frustrating when the backend system does not cooperate appropriately. You kept calm and went above and beyond for the promo that ACE is having. I did not expect you to do that and greatly appreciate your personal generosity and please know it did not go unnoticed.

Thank you AB!

We purchased a 20” Stihl chainsaw on September 2nd and had to to pull more than 10 times to get it to start from the first time. Ace Hardware gave us the only one they had on display without a box. The next day, September 3rd, we made the cuts on logs and the saw died after 3 cuts. When we brought it back the manager and employee who assisted us refused to accept our return of the saw. The employee who handed the phone for me to talk to the manager also made a very inappropriate remarks. She said, “ you better not have COVID” as she handed me the phone to talk to the manager. This Ace Hardware employees treated us very unfairly.

Walked in needing a specific bolt. Walked out with the bolt in less than two minutes. Can't get better than that.
Update: The store has been remodeled and it looks great. I love the new BBQ/grill offerings, with a wall of rubs and sauces, a wide selection of grills and smokers (even the elusively expensive green egg, the holy grail of the grill master.) Anyway, if I need another bolt, I'll update this.

The store is not level and almost threw me out of my wheelchair.won't go back dangerous.

Liked the look and feel of the place unfortunately they didn't have what I needed this time and had to travel to the next town over.

Lots of help if you needed it! Small town feel and don't have to walk miles like in the big box

Lots of everything but what I needed, even though the Website said had it online In the store. 2 different tems

Young dark haired girl at service desk very nonchalant (unpro) about the situation when I picked up an online order.