Kay Patel - State Farm Insurance Agent, Richardson TX

Definitely Recommend speaking to this office and purchasing a policy! I spoke to Maritza who was very friendly and made the conversation/process so simple!

Maritza did a great job of giving me a quote and helping me with my current policy! Highly recommend!

I had an amazing experience with Teena. She made me laugh and was extremely helpful. I look forward to working with her again.

My current auto policies with another company continued to increase exponentially, to a point of unaffordable. I started researching and getting quotes from other companies. State Farm by far exceeded my expectations on cost for the same polices I currently had. Additionally, Teena was exceptional at listening to my requirements in my auto policy coverage as well as my expectations regarding costs. She worked diligently to put a policy together that met all my needs. I’d definitely recommend this office! Great customer service!

A wonderful group of people is here to care for you. They ask all the right questions and make sure that your needs are met in a friendly atmosphere. Don't go anywhere else!

Just started working for Kay and also a long time State Farm customer! Can’t wait to work with you all!

Teena Reiser was really sweet and amazing. She helped me out with everything I needed and answered all my questions perfectly. She took her time with me as well to explain everything. She was the best!

Geeta effieciently helped through all the process. She is great to work with and took time to answer all my questions.

"Great customer service from Gita & Teena Reiser! Provided the information I needed to make a decision on my coverage and respected the path I took. She followed up with me to get the paperwork done and was always very respectful and friendly. "

I've been using State Farm for my insurance needs and have had no issues! Teena has been helpful making updates to my policy and I enjoy working with this team.

I have had nothing but good experiences in the decade I've been with Kay and the other State Farm agents, most recently Teena! She was very helpful in getting my rental policy updated for an upcoming move and so patient over the phone as I tried to gather all the necessary info. Would most definitely recommend!

So thankful for Blair and her ability to thoroughly explain auto/rental insurance options for me. She was personable and knowledgeable along with providing great policies for me at a fair price!

We have been with Kay Patel and her team for many years! Kay is always helpful and kind, and extrenely responsive to the insurance process, i.e, the process and reasons for any price increase and other changes and coverages. She and her team are quick to respnd to our questions or concerns, so that we are able to make our best choice in insurance coverage at the most affordable cost for our home and two cars.
Kay's genuine customer care truly sets her apart from others. Her expertise is evident, and we feel safe and a valued customer. Her professionalism and genuine care makes Kay an asset to your company!
We appreciate Kay and her team very much; everyone is always helpful!

What a great experience! And I hate taking the time to shop for and deal with insurance, but so glad I did. With a male teen driver in the house our rates were going up AGAIN with my current company, even with every member of my family having a perfect driving record with zero past claims AND a Good Student discount.
I spoke with Blair from this office and she really took the time to work up a great bundled quote and got us tons more coverage than I’ve ever had before at basically the same price I was paying. We now have auto, home, renter’s (for my son’s college apartment) and a nice umbrella policy! Could not be happier. Insurance is no fun to pay for, but when you feel you’re well covered and paying at the best rate possible, it does feel good! Give them a call next time you need to compare!

Needed renter's insurance. While I took a while to get all the necessary documents, dates, etc.they were very quick to put my policy together.

Teena R.was extremely kind, knowledgeable, and helpful while working with me on transferring and making changes on my renters insurance policy needed for my new apartment. She was extremely professional and understanding when she walked me through the process, as this was a fairly new experience for me that I haven’t done before. I had a lot of questions and she made sure to be thorough in her explanations when clarifying things I wasn’t sure I was doing correctly. She was easily available through multiple modes of communication and kept me updated on how things were going—I really appreciated this as I don’t always have a lot of time to step away at work to make personal phone calls. I highly recommend working with Kay Patel‘s team, specifically Teena. Everyone there is wonderful and you are in great hands.

Gita was super helpful and extremely responsive and quick to meet my demands. Definitely recommend their service for auto or renter's!

My Mother and I have been with Kay for 15 plus years. Their service is the best of the best. We will never switch agents. Great, friendly and sweet staff!

I had a great experience here, thanks to Teena Reisor for being patient and helping me with my insurance.