Kendra Scott, Fort Worth TX

“Tik Tok” trends can definitely be overwhelming especially during the holiday season, but to make multiple customers aware of your deep dislike is unwarranted and unwelcoming.

Alyssa was absolutely amazing. So helpful and so nice! She's the reason I'll be coming back!

Worst customer service. I brought a ring that faded. In the past I would either get a replacement or credit to buy another piece. The woman said that policy has changed and that they can only give me 15% towards another purchase. I have bought kendra scott for years because their excellent service and how they back their merchandise. I will not buy any more KS. THERE ARE OTHER OPTIONS. In fact, the new jewelry looks cheap unless you buy gold.

I was a first time customer here on a Thursday night right before I had to go to work. I was lucky enough to come in when Ashlee and Marissa were working! Ashlee was so helpful and just so friendly! Marissa was patient with me as she was adjusting my watch band for me. Both of these women were so nice and made me feel so welcome! I accidentally left my bag and box there. Ashlee walked to my store (in the same plaza) to deliver it to me! I feel customer service like this is so rare these days. Thank you for making my first experience pleasant! I will be returning!

This location is amazing! I was greeted upon entering the store, and I had the best customer service experience. The pieces that I was looking for, was not in stock. The sales associate that was assisting me called and located both pieces and had them shipped direct to me. My apologies for not remembering your name.

Who doesn’t love Kendra? !

Birthday month is always my fave because I get to stock up on all of my fine jewelry faves

Y'all! I had the most *delightful* experience at Kendra Scott today. I went in to purchase something to celebrate my birthday and not only found the perfect piece of jewelry, but also was greeted with so much warmth and kindness. It made shopping so much fun and I am so grateful for the kind stylist who helped me - I wish I had caught her name! Thanks so much, Kendra Scott! I will definitely be back.

Lauren was SO HELPFUL. She was very patient in addressing my needs and took her time to make sure my jewelry pieces were perfect! I'm so thankful for this location & their excellence after having had a bad previous experience at the location in the woodlands. What a breath of fresh air and customer service, made my Wednesday! Lauren deserves a raise, because she raised my standards!

The customer service from Steph here was amazing! I came in to get a tangle out of my necklace and she was very kind at doing that and then noticed my necklace was tarnished and replaced it with a new one. She was vey kind and had conversation with me like a friend! She walked me through what she was doing and also told me some care I can do for my necklace at home. This is great customer service to see especially around the holidays! I felt valued as a customer during this visit!

Great store that keeps me in good standing with my wife. "Cindy" is exceptionally helpful in figuring out just the right pieces that'll make my wife happy.

I just left this store it was not busy when I arrived. Two girls helping customers at the color bar and one on the phone never greeted. Finally after waiting for one girl to check her customer out was going to help me but she never returned I stood there at the color bar and no one came to help but they helped others. I left and I was not shopping I knew what I wanted but no one helped me.

Came in here with my beautiful wife but ended up shopping the mens bracelets with Cindy. Cindy was great and so helpful and patient. Absolutely loved working with her and WILL BE BACK! Thanks Cindy!:)