Kingsley Inn & Suites, Garland TX

Roaches, filthy, dirty toilet & shower. Public hairs on bed, ac or heater didn't work, lock on door was malfunctioning. Front desk refused to move me or help with issues.
Very short with us & acted like we were unimportant on any level once he got paid for the room.
Will never return here.

This was the worse place I’ve ever stayed in! Roaches and flies everywhere couldn’t eat or sleep in peace, this place needs to be shut down and they only have one person to check you in and out. I want my money back IMMEDIATELY!

I'm going to give you an honest review. It's like $60 bucks a night. Sometimes they will charge you more but you must be firm and hand them thay cash. They don't require a deposit for walk ins or apps like priceline or hopper. They have smoking rooms, non smoking rooms and jacuzzi rooms. The jacuzzi rooms are fairly priced. They have a great housekeeping workers that don't bother you and the staff doesn't come.banging on your door at 10: 59 either. Overall, the office managers are not cold and evil, (which is usually the situation in low rate motels like this one.) There is a great beer store and taco store right next door, and a 24 hour waffle house is in the same parking lot as the motel, next to the motels office building.they have simple outdoor washer and dryers for 2 dollars a load an dry, and they are like grandmas washer and dryer that you can fit 3 loads into one. Not those new age bull$hit washers and dryers that takes you 3 loads to do what you could have done in grandmas washer and dryer. I saw no bed bugs and the carpet and floor boards are clean. The last part of this underrated Inn Is that it has an indoor pool! I highly recommend the Kingsley Inn to those who need a cheap unplanned room to stay overnight or at their costly weekly rates.

Terrible. This is the place where homeless people stay when they can afford it. The guy I checked in with was very rude. I hate it when employees behave in a way that indicates they know they won't lose their job because they know management would rather lose a complaining customer then a stable employee.

I just have to say, it must be the easiest job in the world to work here. You don't have to fix anything, clean anything, paint anything, wash anything, do anything. Mgmt is almost always MIA which wouldnt matter if the front desk wasn't consistently unhelpful. There is an older man who'll tell you every hotel in the area but can't help with anything around this place, a quiet tall lady who'll be just as unhelpful but a bit kinder, and a younger lady who'll recite the Inn's policies for you and never fail to follow it. Day 1 was quiet. Day 2 housekeeping stole my breakfast and two bags of chips. I took a nap and woke up in bug city. Day 3 the shower head broke. Day 4 the TV did not work, at all. Reported all of this the day of/after and received almost the same response from all three. My recommendation when staying here is pack bug spray, do not leave your food in your room unattended, and only pay $65 for a full week, never a day. That's the only way it, MIGHT, be worth the money!

Besides being hard to get to from all the construction. The parking lot has lots of homeless going thru. No securty.

If I could it would be no stars! I called twice and a woman and a man both said they had a room but when I get there he changed the story and was real rude. He said his cleaning ladies hasn't cleaned any room and this is 5 in the afternoon! But yet three of them come up and clock out! If they haven't cleaned them then why let them off or fire them and get some that will

Our room is clean, the price is very fair, the managers are always kind.we have stayed here before and never have any trouble thank you. Sincerely appreciate your hospitality! Valerie Wilson and Kevin Bolton

VALERIE WILSON AND KEVIN BOLTON

Worst place to go the person working at 10 or 11 pm SATURDAY NOVEMBER 5th Indian guy with long hair MY friend ask if they had a room and the guy said yes we have some rooms and then he didn’t want to rent a room to my friend just because the ID was a Hispanic ID worst service we ever had.