Kral Bros. Hail Valet - Auto Hail Repair, Dallas TX

They offered great service but after payment the service was the worst. They left oily hand prints inside my car that they said was dust but after trying to clean them it never came out. I had to return my car to get my hood redone they offered a rental and still have not paid it now it has gone to a collection agency which may effect my credit. I would not recommend this company to anyone.

Very obtrusive gentleman. Said they work for the insurance company, which would be a conflict of interest. Sent me an email saying, if I don’t use them they will charge me up to 15% off with the damages are among other fees. If you worked for the insurance company, don’t you get paid to assess the vehicle? Not impressed.

I would leave one star if I could. They won’t do anything they promise you then ignore you once they are “done”

Thank you for taking care of the situation. Much appreciated. I hope you continue doing good work.

They did a great job with my hail damage on my vehicle. Helped me with my insurance company whom was being difficult and I didn't even have to pay a dime except when I used the rental they gave me for free on the tolls lal but hey it was a great experience.

I loved working with shop. They did an excellent job on collison repair. They were professional and very efficent. I love love love the job they did on my car. Not only did they do an excellent job with my car, they also cleaned and washed it. Awesome people. I loved my car and I got so many compliments how nice it looked. Would defintely recommend them as my body shop of choice.

These guys delivered on everything they promised! The communication was great, I had updates on both of my cars every couple days. They got me in a rental car with no issues. The work done on both of my cars was first class. I will use these guys for any and all body work needed on my cars.

The Kral Bros quickly took care of my car and helped make some repairs for minor damage quickly. They were courteous and punctual and I am so glad that I chose them. I will go back for any autobody repairs. Strongly recommend them!

Came in based on Facebook group reviews. I wanted to replace my old bumper with new and paintmatch. Met with Jeffrey (manager) and Eric (director of operations), both standup gentlemen. I told them what I wanted done, they listened, gave recommendations, provided a quote and timeframe. Kral Bros delivered on all points and I can't recommend them enough.

I stopped by on a Saturday because it was close to work. I was only expecting a quote for damage to my bumper. I was asked if I could spare about 20 minutes. ERIC had my bumper fixed in that 20 minutes. The cost was more than reasonable ;) and way less than expected. I am grateful and fully satisfied with not only the work that ERIC did but also the customer service and of course the free pizza! This place is amazing and I am planning on using them for all of my automotive needs. You have earned a long term customer. THANK YOU to the entire team and a super big thanks to ERIC you are phenomenal!

I had hail damage service done by Kral Bros and very very happy with it from start to finish and working with the Insurance and claims process. Everything was taken care by the them and without any worries. After the service my Car was looking as good as new and would happy to refer them to my friends who need services in future.

I cannot say enough great things about this place and the people that work here! They went above and beyond with their customer service and are very accommodating and honest. I will not go anywhere else in the future. I loved how quick and easy the whole process was (they come to you with a rental vehicle so you don’t have to go anywhere or waste your time).

Dial and the team were very responsive and incredible customer service. Went out of his way to make this easy and the car looked amazing when I got it back.

Kral Bros.came highly recommended and once my repair was finished, I can see why! AWESOME service and prices, and you can tell they take pride in their service and they care about their customers. We'll definitely be bringing them more service when we need it!

I received excellent service from this company. From the time that I met them at my home until they dropped off my car. Very very professional. I am blown away by their work. My car is in better shape than what I gave them. Excellent excellent work on all the hail damage etc. I would highly recommend this team of professionals. It was a great experience from start to finish. They really advocated for me as a customer and educated me along the way. Well done guys!

These guys trade me like family member. Respect my concern also very transparent to their standard of high quality. Well done, nice work. Complete the metal repair in 20 minutes. Unbelievable. Recommend

Last April of this year a hail storm happened and caused massive damage on our 2017 Ford Escape. In the aftermath, finding a reliable hail repair shop was so challenging and risky I should say. Fortunately a friend referred me to Kral Bros. Garage in Lewisville and there I dropped by to inquire and instantly decided to let them do the task. Great professionalism and utmost honesty/ transparency with the deal were my initial impressions. We don't have rental car insurance coverage during repair duration but even if I did not ask.they offered a brand new 2021 car for free with unlimited mileage. The repair was very amazing as the car came out dent free and smooth as new which really attested their quality/excellent workmanship. I was also impressed how they value customers by constantly giving updates and keeping the promised time to get the job done and surprisingly with free deductible.

For various car repair and needs I will always recommend this place to anybody at anytime as the management and staff are very friendly and capable. For specifics, Chai is always there and too smart to make deals easy& simple plus she makes you feel at home right away

They did the body work on our work truck body wise they did good but the disconnect a lot of wiring and didn't put any back together then they didn't put a kick panel Said they order it and 2 months later still don't have it

I had my hail damage repair done by them, oh men! I didn’t have any problems at all! Chai took care of everything all I did just wait for them to call me back and inform me that my car is already done. I didn’t pay any single dime coz Chai took care of my car insurance as well! And my car looks brand new. Highly recommended if you have any problems with your car.

Kral Bros.did hail repair on my vehicle after the last storm. They did an excellent job and the car turned out just the way the sales guy (Shawn) said it would. The entire experience on our part was brainless because of the professionalism and follow up of Shawn.