LA Fitness, Pasadena TX

Was told they would be open all day because there is no rain here and the hurricane isn't coming this way either. So I drive 30 plus mins and get there only to walk up to the door to see. They would be closing at 3pm. This was all within 2 hours of me calling. Don't like when companies over react the storms aren't even hitting till late this evening. Just 1 more reason I'm glad I have cancelled my membership.

If you have any doubt of whether LA Fitness is following CDC guidelines. Fear not. They are cleaning sections at a time all day. They also are enforcing face coverings, taking temperatures and social distancing. I'm amazed at the clientele that are respectful of social distancing and wearing face coverings. Bottles of sanitizers are available to use as you work out.

I love this gym! It's super nice and super clean. It isnt too crowded and it seems like the employees are constantly cleaning. Would definitely recommend.

Gyms equipment is always covered in sweat. Thank god for that Hispanic male and female always cleaning the equipment, I could only imagine how bad it would be without them.the front desk staff is terrible and rude, and the gym is slowly getting crowded from all the 24 hour folks coming over after their gym closed.

Always get a good workout in during this COVID crisis. They've got sanitation products ready to go for everybody

Went today 03/07/2020 after my friend got me a 2 week visitor pass to check the gym out.well one of the workers told me to meet him so he can “activate” my pass, calling me none stop til I went. I went today and I didn’t even get to workout experience the gym cause he was already trying to sign me into buying a membership, how am I supposed to buy something I haven’t tried? Telling me the “special ends tomorrow” I told him I was gonna workout with my friend and he told me to show him my Id so he can activate my pass and told me he was gonna keep my ID so I can see him after my workout to see if ima buy the membership, what the hell? I felt so pressured like it’s my first time visiting and I didn’t even get to workout, don’t feel like going back to use the visitor pass or even buying a membership there. So unprofessional!

Gym is great, but the equipment is always covered in sweat and nobody brings a towel. Would be much better if people cleaned up after themselves.

I really like this gym. You can go to the other place and pay less but, for a little more money, you can go to a lot nicer gym where the equipment works and so do the staff! After only a few weeks, I feel so much better and have a lot more energy!

. Front desk employee on Tuesday Thursday morning is hidden behind the computer. She doesnt greet clientele. She forgets that we pay her salary. I often felt sorry for those employees that weren't allowed to sit at Planet Fitness. Now I understand why. They are there to greet and offer support to their clientele. That employee is the face of LA Fitness and she doesn't represent them well.

It’s a beautiful gym i will give you that but no one was there to attend me, no employee, no manager, like who works there? I waited for 40 mins. The worst customer service. No employee in sight.

Clean and well maintained equipment is very important. The place is new, so that’s been maintained so far. Only con is it stays cold in there, any of those large fans on high are brutal.

Extremely disappointing experience. We joined at great summer discount pricing and were set up with a “free” assessment with a trainer who was supposed to give you a workout plan and overall assessment of where you stand and what your goals should be. Get ready for a ride and a total change in demeanor when you are hit with pricing for working with a trainer ONLY after you have spent two hours listening to how you will achieve your goals and how it will take 52 weeks to gain the 10 pounds of muscle you’ll need to effectively burn calories. Be prepared to be told you are slightly obese at 20 pounds over your ideal weight. And the final blow when you decline to spend almost $300 a month to one workout a week is being told “oh you can’t afford this”? “When will you be able to afford it? ” “You can’t squeeze this out of your budget? ” These folks apparently do not have homes of their own and of course have no idea what it means to plan for retirement. As soon as the young lady understood my decline, her demeanor went sour and the nice gym welcome was gone. What a shame. Of course this is all after buying the line that the gym is not crowded at all between 5: 30-7: 00 pm. Right. Good luck finding parking unless you park at the bank or Kroger’s when you arrive at 5: 30 and you will be waiting on weights and benches. Nice gym but they need to work on truly attracting clients instead of turning them off with the sales tactics. What an absolute waste of my two hours.

They don't host any classes, or training courses. I would say this gym is more of a weight lifting gym rather than an all around circuit training gym.
If you are someone who is looking more for weight training exercises than look no further, this gym is very nice, clean, and I would highly recommend it. Also you cannot beat the membership prices either.

Walked in to talk to a consultant Mark.these two person at the front desk said “he is busy right now” and they asked me to have a seat. They didn’t even bother to call or notify the person that I have appointment with. Just left. I think that two love birds at the front desk already shared what they want in the future. Do some work when you’re at work. ‍️

I love this gym because stop is really nice and the equipment plus the weights are great. They offer classes such as swimming and spinning classes for my family members and the basketball games are always great as well just heads up they have volleyball on Wednesdays in the afternoon I've been signed up here for two months now and I can honestly say that I'm really enjoying my experience here compared to other gyms in the area.

Have only been there a few times but so far so good. I am disappointed that the pool is smaller and they have no racquet ball courts like the other locations but the other things are good so far.

It's so clean and the machines are perfect. About the price: all the La Fitness are same price, and they can not change the price!

Went in to talk with a consultant about a membership, but wanted to try out the gym before committing to the price. The manager was called over to work something out & was extremely arrogant. His attitude was very unprofessional he determined that we will not be returning to that gym. There were no cleaning supplies to wipe down machines, WiFi was not operational. It’s new and looks nice but not worth the hassle/price with that type of experience. A customer shouldn’t have to feel uncomfortable from asking questions about a facility there going to be spending $200+ on yearly.

They really want 264.09$ to have a membership with them and workout for 2 people. Wow these people are crazy matter just stick to working out at home. Seriously I urge anyone that see this to just save money and go elsewhere.

Ac is full blast and knocks you off your feet. Informed manager but he did nothing. Please, point the vents upward.