Labcorp, Richardson TX

I made an online appointment for some blood tests my doctor ordered, the entire process didn’t take more than 30 minutes.the lady who took my blood was very professional and sweet.very efficient and friendly

I'm surprised by the negative reviews. I've been using this Labcorp for many years and have never had those experiences. I like the quick checkin machine. Usually I don't have to wait very long, and if I get called up to the window, everything is processed quickly. The person taking my blood has always been friendly, efficient, and quick with minimal pain. Today was the first time I had to wait over an hour because there were so many of us and only one worker. Apparently, the other person hadn't been able to come in, but Mr. Ameer handled everything very professionally. He worked through the list of people in the room in groups of three, got them set up in their rooms after getting paperwork and payment, performed whatever labwork was required, and came back for 3 more. Was very impressive. He remained curteous, calm, and efficient in what I can only imagine was a high stress situation. Thank you.

Worst LabCorp ever! I had a scheduled appointment last Friday, and only one person was checking patients in AND seeing the patients. I had to walk out to go to another appointment that day and rescheduled for this Friday 5/26/23. Again, the entire lobby is packed even though we all have scheduled times. In addition, the front desk lady is not pleasant to work with AT ALL (she said her name was Newman, I’m sure that was a lie. She is African American and about 60 years old) and is ALWAYS very rude and not helpful at all. Her demeanor is very off-putting and she is constantly closing the window even though people are waiting to speak with her. If I were a company, I would not have someone like that running the front desk. Will never be back to this location again.

The front desk ladies keep the window closed so you can’t even approach them or ask about anything. They want you to check in on the kiosk which I did but the machine froze so I was asked to wait. I finally stood behind another waiting patient so the check in lady could see me. She wasn’t happy and asked me to check in on kiosk. I told her I did but machine froze. She said do it again. Finally called my name. Gave her paperwork. Been waiting over 40 minutes for one blood draw. Terrible service and extensive wait times. Avoid this place if you can!

I AM NEVER GOING BACK HERE AGAIN. Worst Labcorp site ever. And equally worst front desk receptionist (pink specs - loads of attitude). You won’t believe- I went with my dad at 8: 50am for his bloodwork and we came out at 11: 15am. Where procedure is only for 5 minutes, Reason for delay, their email was slow and they made me wait for hours and wouldn’t update and kept sending others who came after me. And no patience to even answer if they got my email.and fax doesn’t work either, it kept saying no response and receptionist would say issue is not at their end. Ultimately I had to go home print the paperwork and go back to get the bloodwork done. Which means I was faster than the email. Seriously ridiculous - I told them my dad is 72 years and he is diabetic and fasting- no remorse.no empathy … Worst experience ever and equally worst customer service. I am not going back even if it closet to my house. I would rather go far and save my time

Rude workers. Jammed the needle in my arm and tightly wrapped the bandage on my arm because she was upset that they missed the fax for my order and then lied about it and got caught. Will never come back here.

I had no issues. Check in was quick and didn't wait at all. Everyone was super efficient.

Total clown cluster at this location. If I could leave negative stars I would! Followed all instructions from dr. AND labcorp (including nonsensical steps and waiting just to obtain a specimen kit order that had already been sent by dr.) just to return it for testing and they now are saying "Unable to test due to labeling issue" when I included the full dr.order including all my info with the specimen dropped off! WOULD NOT RECOMMEND

Not friendly and definitely not trained in pediatrics or professional or kind communication. I do not recommend.

I was here for an out of pocket blood test and had a horrible experience. The technician poked the needle in the wrong place causing massive pain and had the audacity to tell me to request for smaller needless next time as if it's my fault for not making that request. They told me to go to ER if the pain does not subside and to make things event worst, their head practitioner had a very bad attitude. Avoid this place at all costs.

Vanessa was really great. She checked me in and helped me understand the options I had as a private pay patient. She was kind, efficient, and had me out super fast. Probably the easiest lab testing I've ever experienced.

The front desk workers REEKED of black & milds and cigarettes. This lovely odor matched their cynical and contemptuous personalities. Ironically, these “healthcare” workers clearly make it their mission to ruin as many peoples days as possible.

Whenever I have to do my blood work I come to this lab.
Phlebotomist Ameer is amazing. I always request him.
Place is clean. Easy and fast check in even without the appointment. Highly recommend this location and Ameer for phlebotomist

The worst lab I've ever seen so far. They took blood sample from our newborn to diagnose newborn jaundice, two days passed and no result, finally they said no enough blood quantity, bring your child again to take more blood samples!

Hi my name is Hadiya and today I went to the LabCorp at 7: 55 and what they do to me is extremely rude. I check in and I waited for them to call me, but it been more then 20 mins. I ask Amir that did I check in and he said "Yes, go sit back down and we will call you", but instead there was 20 people after me and they call them but not me. They wasted a whole 1 hour and 45 mins of my time and at 9: 00 I had online summer driving class. And it been 9: 45. And now what can I say to my teacher that it took me around 2 hours just to get a blood work?