Labcorp, Burleson TX

I was confused about the process and just needed some explanations about what would be the next steps moving forward for a quick process. This is my first time having insurance but I could tell that one of the women was just annoyed at each of my questions and confusion. She was raising her voice and didn’t have any patience. I will gladly find an appointment and service elsewhere. She was so rude and irritated by needing to clarify things with me, I really don’t want to come back. Terrible attitude.

Great experience but wow when they pulled out the needle mmmmm they got me! Burn baby burn! But super nice quick. Fast results for my doc to find out my dad bod is better off than it looks!

This was the most disrespectful location in the medical field I have experienced, the ladies at the front were so rude, I walked out and told my doctor not to send my order to them!

This experience was a surprise as they were always so nice before the staff changed. This staff was rude and argumentative without cause. I was in a good mood when I arrived. I was not rude to them, but they were rude to me, and for no reason. They acted like they hated being there, especially the phlabotomist. I tried to lighten the mood by asking her about her career and that it must be interesting. Where did you train? I asked. She told me that she didn't train, which is not true. You have to have a license to draw blood in Texas. I know bc I had been trained as a dental assistant, and we were taught about some of the other medical professionals we may encounter during our career. She just didn't want to be nice. Well, it was obvious I was not going to get any civility from her. I left there feeling like I had been assaulted and wondering why I was treated so roughly. I was glad to get out if there.

My adult kid has extreme anxiety and the girl who drew their blood was so kind and considerate and talked them through it as well as was incredibly gentle. So impressed. Wish I could remember her name but she was not new to phlebotomy!

Just walked in to give sample and lady was the most disrespectful person I ever met in my many years on this planet. She not only questioned me like I was an idiot but she was the most hateful I’ve ever experienced. Beware if you’re a senior citizen. The other lady there was the one I dealt with in the past was very professional but the one at front desk was the problem.

By far the worst experience I've had at Labcorp. I won't return to this location and it's literally 10 minutes from our home. The wait times are ridiculous, even having the earliest appointment (an appointment in general). The service is terrible, rude and argumentative staff who are incompetent as it relates to knowing how to run billing or explain patient responsibility. This is my second experience like this with them. I thought they were having an off day so I didn't think much of it, but no this is who they absolutely are. They are not indicative to how this brand typically shows up. I've had great experiences with other locations but I allowed convenience to supercede professionalism and superior customer service. Never again.

Be careful sending your elderly loved ones here for lab work. I've witnessed less than appropriate behavior from staff. From being very curt and condescending to essentially ignoring them on purpose because they didn't care for their line of questioning.

They're slow and rude.

I am extremely afraid of needles!

Looking at the reviews for this place I was hesitant to come. But I must say, this was the best experience ever. I was able to lay down and have not felt anything!
The whole blood draw was done in 5 seconds or so! And I did not pass out this time!

My visit was incredibly quick and easy, check in was super simple and she had me in and out within 15 minutes. I always dread medical visits but this was really easy, appreciate this place.

Lost one of my lab orders, I'm not doing it twice because yall are to busy chatting to pay attention to your job

This is the slowest place and not friendly at all.second time here don't think I will come back

Although quick and friendly, have never experienced the pain and very large dark needle - already put together sitting in a bowl, blood draw associate used. Still have pain arm all way to elbow. Questioned size of needle, said using light colored which was smaller. It was a dark long needle. I am a geriatric patients having every six mo
Blood draws since 2009. Never experienced this before. Before this visit, Always very careful and puts needle together out of sterilized new package. Having needle-very large and dark, put together when coming in room for blood draw, does not give one confidence of sterile and most comfortable technique. Cannot find a way to contact the supervisor by phone.