Lakewood on the Trail, Dallas TX

The office will NOT even try to listen to any complaints or concerns. My appartment flooded while I was working out of town, let them know, got home and there was mold all over my baseboards, they said they would go in and clean but obviously NEVER happened. Took pictures and they said that pictures didn’t mean anything or prove anything to them. THEN they had maintenance came in and just tried to paint over the mold after NOT cleaning it, had to hire a lawyer over this, advise anyone not to move here. As soon as i started taking pictures of them painting the manager told them to go.

Luis and Mario have been a great service team time and time again! Very fast service and make sure I understand what they are doing/how they are fixing my service request! Rockstars!

I have enjoyed living here, neighborhood is nice and quiet for the most part and the maintenance team is great. Luis, Mario and Manuel always make sure things are working well and taken care of. Would definitely recommend

I have been extremely impressed by the entire maintenance team here at Lakewood on the trial. Every time I’ve put in a work request, it’s completed in a timely manner and resolved for good. Mario Luis Manuel is constantly working to beautify our space and I see him cleaning up the property + going above and beyond for the community. Really appreciate all the hard work from this team.

I enjoy my visit with the Staff at Lakewood on the Trail. Beautiful property and very helpful Staff. Big Thanks! Too. Tiffany, David, Jaye, Luis, Desirae, Mario, and Manuel.

The maintenance team is always great. Luis came by and went above and beyond when came over for repair, by repairing other little things.

Lakewood on the Trail is a pet friendly hidden gem tucked away near trails, gorgeous homes, and close to many attractions. Manager Jaye and staff have always been great at communication, responds quickly to inquiries and over all happy w my experience in this community.

Great property, Luis and Manuel in the maintenance department are fantastic. They resolved all issues in fast and timely matter. Very Professional

The staff at Lakewood on the Trail are beyond amazing. From Luis Aguilar, Manuel Herrera, Mario L… etc. The staff as a whole are all welcoming and treat you as if you were apart of their family.

Grateful for Louis and Mario, our maintenance team here at Lakewood. They always efficiently and quickly take care of my concerns. Louis has worked here for a long time and I have lived here for a long time and am grateful for his consistent help and smile!

Louis and Mario are the kindest, most hardworking maintenance men Lakewood on the Trail could ask for! Always willing to help and are joyful to do so!

The maintenance team at Lakewood is always here to help — Luis and the team fix things fast and help all across the complex.

I moved here in Sept. It was a mid month move and everything went smoothly. The office was incredible, they were patient and very kind. Walked me through everything. The neighbors have been great and the property is well maintained.

This is a sidebar, I wish when they had cleaned the carpet they had used an unscented cleaner.

My husband and I have lived here 3 years already. The staff is very friendly and easy to work with. The maintenance team, Luis and Mario, have been really helpful. Thank you!

I love my maintenance Team! Especially Luis, who always jumps right on my requests and so nice. Mario and Manuel are always smiling, helpful and keep our property looking clean. All 3 are always seen working hard and I appreciate all they do. They obviously care about the tenants.

First year here and I love these apartments. Very quiet and very clean. Maintenance is the best too Luis and Manuel always come through and fix whatever issues you may have the very next day!

1000/10 I absolutely love my apartment and the staff so much from the leasing office to maintenance. Cole the Ast. Community Director truly cares and you can totally feel the vibe since the new management came in. Kay & David thank you too. Truly cannot wait to continue to live here for the next few years.

<3

Wanted to update my review:
I’ve been living here for 3 years and appreciate the H out of Luis and Mario. Their hard work as a maintenance team, and the entire leasing office.