LAROCHE CHEVROLET BUICK GMC CADILLAC, Brenham TX

I think the biggest problem is you did not verify the customers email, because I have never heard of this dealership. Texas is a long commute from Indiana for car service.

Great folks! They handled a recall on my GMC, changed my oil and got a kitten out that somehow got stuck above my wheel well. Will service my truck there from now on!

Great as always! Very courteous staff/knowledgeable & timely service. This time I needed my inspection, but will be back soon for my annual oil change & tire rotation.

Customer service was great but I feel like I just paid $750 for a water pump I didn’t even need. It seems the cause of the chirping sound I’m still getting is from coolant leaking onto my belt/pulleys or maybe one of the bearings is worn or needs lubricant. The clamps don’t seem to be creating a strong enough seal because I don’t see any cracks in my hoses but can see the coolant leaking right onto my belt area. So, off to autozone I go for some worm clamps and hopefully that fixes my problem.
Waste of money & time.

Polite, love the new set up in the office. Fast service, they get you in and out and not try to sell anything you don't need.

Would not show me the vehicle I came to look at and ran my plates while I was not looking. Condescending conversation. No inventory.

Not the best. I guess when you're the only dealership in the county you can do what you want to customers.

It took just a few minutes to put TWO screws in to replace a broken latch on my glove box! Then they moved my truck out of the shop. I could watch from inside the building waiting room. I waited for another 30 minutes or more, then I went outside and my truck was in the lot. I finally found someone and asked if it was ready. She said it has been ready for a while. NO ONE came to let me know! THEN, I got charged over $100 AFTER insurance! That's B. S!

Worst service department. I brought my car in with 3 different issues and the service writer only had the techs fix the check engine light. My car was still running hot and making a loud noise. The service writer assured me everything was fixed when he called and said my car was ready. When I got there and started my car the noise was still there and my car was running hot within 5 minutes. The service writer told me he couldn’t get to my car for another 3 days after it had already been there for 3 days. I will never take my car here again. The service writer also tried to push a repair on me that had no bearing on my cars performance.

The part came in broken, the staff informed me and showed me the problem. They ordered a new part and fixed it as soon sad it came in. Very honest staff.

Cole Wagner was my sales agent and he provided excellent service before, during and after the sale. I have purchased three vehicles with Cole as the agent and, no doubt, will contact him again when I am in the market for a vehicle.

Jerry Merten is THE BEST! I completely trust him and we are loyal to Laroche Chevrolet in Brenham, Texas, because of Jerry Merten. We do not buy vehicles from anyone else!

Excellent service, and BEST price, drove from North Dallas to purchase an AT4 from Josh, here at Laroche Chevrolet. A+

We have dealt with their used car sales and service and are less than pleased with the customer service. We will never return.

I was having some car trouble while driving on the highway and pulled over to realize my protective car covering for under my engine, also known as the skid plate, was dragging and making noise.
I pulled into the Laroche Chevy dealer for immediate assistance. Jason and his team assisted me right away and to give me a quick fix to get me on my way. He was nice enough not to charge me as he knew this was a temporary fix. His professional was definitely shown and they are a real class act as my service couldn’t have been any better. Thanks guys.

I was extremely disappointed to have to wait so long (5 weeks) for my new 2021 truck (I had driven it less than 100 miles) to be repaired, because of engine light coming on.

Jason and Bryan were FANTASTIC in their support for my car issue. I was impressed by their knowledge, friendly attitude and willingness to do anything to help me out.

No issues with the scheduled service. All repairs and maintenance was performed as discussed in a very timely manner.