Laundryland Wash & Dry, Irving TX

Its got everything one needs and all that's required to enjoy doing laundry.

Washers smell, washer took my money, the lady is very rude. I over heard the way she spoke to a lady washing clothes. Just unprofessional. It’s dirty, hot, over priced. Won’t be back

The lady that works here is very unprofessional. I’ve never been here before, there was a washing machine that wouldn’t open so I thought it needed $ to open it, but it took my money and I let her know. I asked for help.
She shook her head like I was an inconvenience and said out loud, “you’ve got to be kidding me”
I told her what happened and she said “I mean, it’s common sense. You don’t put money in before you open the machine”

I told her that I tried to open it and it would not open so I put money in thinking it would open but it did not.
Then again
she told me “it’s common sense can you not read? “ out loud in front of everyone.
She said “ that’s your fault, that’s human error I can’t give you your money back”.
I didn’t ask for my money back. I was just letting her know about the machine being jammed, and that it took my money so that other customers wouldnt experienced the same situation,

Listen, there’s a way to communicate to your customers and that’s definitely not the way to do it.
Then, when I went to my car to wait on the load to wash, she stares at me through the window, shaking her head pointing at me as she’s talking to another customer.
What she doesn’t understand is she has no idea what other people are going through.

The last place I want to be is at a hot/humid over priced laundrymat. I’ll defiantly not be back. Most of the washing machines smell like mold too.

I came to wash my clothes at 6: 00 PM. Came back at 8: 20 PM to put them in the dryer but somebody had taken my clothes out from one of the washers. They were baby clothes. I asked around if anybody knew what happened, and some lady told me one of the workers had took them. What got me even more mad, was that the worker was asking around if people wanted to buy my babies clothes. What kind place is this!? The lady said the worker put the rest of the clothes behind a locked door. I tried to look for the owners number or some kind of number but there is none. I came back the next day 7: 00 PM there’s nobody. Owner if you reading this give me my babies clothes back, and I’m not coming back. Your workers need to be responsible, and you to be responsible, at least have a number so customers can call about issues. I would like to talk to you about what happened