Life Storage - Austin

Best self storage facility in town.
Great space for the money, EASY access, good customer serve. I won't rent any place else.

No one's barely even in the office why do they say they're open during these hours and they're never there.

Give Norma Jean a raise and some help! She has single handedly made my experience a good one even though and is hustling nonstop.

Stored most of our stuff in this unit while moving to our new house. One and a half months in, our unit gets robbed and more than the amount covered by insurance was stolen. This facility does not have sufficient security for the drive up units. Would not recommend at all.

I can’t say enough good things about this storage facility. When I inherited a classic car earlier this year, I didn’t know what I was going to do with it while I made space in my home garage and got the registration/insurance worked out. LifeStorage to the rescue! Not only did this facility offer an extremely fair rate for enclosed vehicle storage, but they also had a great area in the back where I could drive the car every weekend without getting on the highway. This helped me keep the battery charged and running smoothly until I could bring it home. The employees were so nice and pleasant to deal with, and they really made this whole process totally painless. If I ever have a need for storage again, I’ll definitely go here.

On the good side it's very new and clean. On the bad side they don't have enough carts. They raised my rent pretty soon after I moved my things into storage. And the one time that I know of that the elevator broke, it didn't get fixed for weeks. Maybe it was a one off situation.

Norma was amazing! She made the experience seamless. She made sure we could rent the truck when we needed and even brought us water when we were out in the heat!

We've rented several units at this location and Norma, the manager, has been exceptional. She's been very knowledgeable and helpful, making calls to nearby locations, checking prices, just going above and beyond. The units and grounds are clean and neat. And they are very conscientious about masks and safety protocols. Five stars-highly recommended!

Norma at Life Storage has gone above and beyond for us while we organized our move from Texas to California. She was professional and responsive and made a potentially stressful situation easy. She even agreed to accept an amazon package with a padlock, set up the combination and then put it on the pod unit when it was packed up. She’s really been instrumental to us since we were organizing our move from out of state. I really appreciate Norma and Life Storage for taking good care of our items and then helping us get everything ready for the move. Thank you!