Life Storage - Webster

It's about what you would expect from a storage facility. Nice and clean, but you'll see a few dead roaches laying around.better than alive!

Bill was such a great help! He saw me before they opened at the door and kindly opened up for me early and assisted me! Very positive and helpful. Some amazing customer service and would recommend them!

Bill is the best thing about this place because he helped answer questions on both move in and move out and was very friendly. The place was great for us because we wanted short term storage of basic furniture at a reasonable price.

Life storage is great. Safe facility and great customer service. Bill helped us to not only to get to our storage when we had some complications but also helped us with a lock for our uhaul to drive it back to Tulsa. Shawn I had spoken with over the phone prior was also extremely accommodating. Great experience!

The facility itself is fine. 4 wheel carts by loading areas and doors which will I ly let you come inside if the outer door is closed and vice versa. Good method if people were not so self absorbed. The rent however is outrageous and ever climbing. Pulled all of my things out after paying another astronomical late fee.

I love the guy who manages this location. He is always in a good mood and eager to help. The place is always super clean and easy to get to. I highly recommend.

We are always moving people around here and this storage is perfect with fast access to 45! Thank you to the awesome team over there! Let us know if we can help 1plusmovers.com (832) 323-EASY

I was buying furniter and needed somewhere to put it for a couple of months right away, called while I was in the furniter store and had a unit set up in around 15 minutes. Got there and the lock was already waiting inside the unit and I was able to do all the rest on my own. Very convenient and helpful place, highly recommend

Walked in to get prices and Marvin was really polite and patient. Thanks for the pricing will recommend this facility

Great service, was getting prices on units. Mgr Mervin was patience and very helpful. Will come back to get unit.

Came in off the street needing a storage unit. Dealt with Bill in the office who was very friendly and helpful. Smooth process and clean units/safe. ️

We have been pleased with the service at this Life Storage location. We have always felt like our RV was safe and secure. The staff was kind enough to let me borrow some tools when needed for a quick RV fix. Thank you. Overall the staff has been very professional and patient. Only once did I encounter little courtesy and patience with a late payment credit card switch. Expect the rates to go up routinely. This area of Houston is growing rapidly and the ever rising rates reflect the growth.
*This second paragraph is two years later when we stopped storing out RV at Life Storage. They are professional. However, Please be advised. Even after us having a 10 year relationship with them, they will NOT prorate. If you go one day over the month and move out, they will not give you any refunds for the remainder of the month. Move out at the End of the month or you lose money. They provide no common courtesy in this area.

The place is as good as a storage facility can be. BEWARE that they entice you to rent a space with a low price and then every 4 to 6 six months raise either the rent or the cost of the mandatory insurance. Two years ago, I started out at $80 a month and now, after several raises and increase in insurance cost, the rent is at $109. They are at the point that I am starting to look around for another place.

Very welcoming environment. The customer service was excellent and storage unit very well maintained.

I am very pleased with Mr. Stranger helping me with my storage. The unit is nice as well as the lobby area. I would recommend to my friends.

Amazing customer service! Also, great prices and the property is clean with good security.