Liquidation.com, Garland TX

Beware Scam sellers! They allow fake, and broken good to be sold. If you dispute it and have overwhelming evidence showing this they will still say it’s your problem! Stay far away from this site.

They are scamming people, I bid electronic auction and paid more than $4k, they gave me bunch of clothes and toys, electronic was only reason I bid that auction, I told manager over there, he said there’s nothing they can do, and he told me to open a dispute case, I opened the case, and I’ll wait like 10 business days, never ever buy anything, we are in that auction to make money, not give away our saving, I’ll report them and look legal advice, that’s not fair to scam people

How is this place still in business? Worst customer service, products that are so bad they should never leave the warehouse and management that has zero care for their employees. This scam artist company should not be in business!

Have been very satisfied until recently, I scheduled a pick up and for some reason it did not go thru, and they cancelled my pallets, they refunded my money, but charged a $200 fee for non pickup, I accepted my fee due to I HAD NO PROOF I scheduled it, my advice - ALWAYS SCREEN SHOT YOUR SCHEDULED PICKUP REQUEST.then I won a $10,000 pallet (go me). I picked it up and took it home, going thru it I noticed half of the items on the manifest was NOT on the pallet. Most of it was the high priced items. VERY DISAPPOINTED. I can't dispute it due to I already left with it. I have learned my lessons the hard way, so I hope this helps someone.

What is the point of scheduling pick ups if it will take hours! They schedule a bunch of people at the same time and have only one person with the fork lift.

Terrible customer service. Be prepared to wait for HOURS at your scheduled appointment time to finally get your merchandise

Good bulk of the returned items are actually salvaged or trash. Wasn’t able to make back what I spent. Do not purchase from here if you are a a reseller. There are far better places to buy from.

Been buying from them for about a year now an it’s usually an hour wait time. But today just seems like if you don’t buy a lot they put you on the back burner (so to speak). Wait almost 3 hrs with people coming and going. Finally called corporate and wa la 5 mins an my stuff came out

Got the items as shown and almost all were in like new or working conditions. With this type of auction, it is realistic to expect some returns to be to malfunction or not working/ broken condition. You do have some advantages considering most repairs with most items are pretty cheap if you choose wisely. Delivery was fast (within 2 days) and they treat the product as new as you'd hope. Shipping is reasonable. Just bought a few more pallets/ packages. I'm looking forward to doing a lot more business.

Appointment was for 1: 30, been waiting for over an hour now. Still haven't been loaded. Already checked in, and been waiting in the parking lot.

Make sure you open the shipment before leaving, if you leave they won't issue refund. Saw one lady had left 3 hours came back she said the whole box was putrid of fish, it was a amazon return. No refund, and another guy who was given a whole box of empty boxes. I was helping a friend with buying a pallet and we went through all 3 big boxes to make sure there wasn't anything wrong. You can leave trash there in their trashcans.

Terrible Service, sells Salvage Junk, basically buy from them, and throw it in the Dumpster.

I have been working with liquidation.com for the last 6-8 months bidding on auctions. The first few transactions were great all items complete orders no issues. Then the last 30 days I have ordered 2 different transactions and on arrival I was short 6-30 items on the first order the the most recent order was short 1 whole pallet giving me 6 of 15 items. I understand that auctioned items condition differs and depends on description but I have tried to get a acceptable resolution and on the first one they told me to just return the items and go through a 2 week process to get my money back. That does not help when expecting a specific dollar amount and getting not even close to what was expected. Very poor communication nobody called all correspondence was through email only. Kind of convenient. Now I am going to be disputing this next order probably to hear just return the merchandise and wait. Well it is not compensation when I am expecting to be selling these items to customers I have and it has set my small company back tremendously. There should be a better way. Poor service and communication need to get a handle on people shipping or arranging items to deliver to the buyers. I am still waiting on a manager to call also.

I bought 2 pallets of 24 working microwaves and half of them where none working, they also do in house biding and sell you junk please be aware of this shady company

Not this location but the liquidators they have in new jersey or DC area had a manifest showing "USB wall chargers" and 108 pieces
So I won the auction the price was cool because I can sell those for like $3-$5 give or take and make a profit. Well my shipment comes in after like almost 3wks and its 108 phone mounts instead of dual USB wall chargers.
I take pic of manifest what they sent and what I receive and they was going to give a refund but I didn't want to go thru the hassle of sending it back off. So I said I'll keep and won't order again there. But for the money some of its worth it but I dont trust they will send the right merch back

It's like a box of chocolate, never know what your going to get! Dispute product shortage and condition before departure.