Locke Supply Co., Amarillo TX

A perfect example of a dying business. Dust covered, off brand merchandise with no displays, descriptions, or even pricing. The shelves are labeled with yellowing stickers from years ago with the price section left blank or ripped off. There are NO prices listed anywhere. There are NO specifications on the items listed anywhere. In order to get any information one must go to the unmasked cashier carrying the item and ask for a price. If lucky, there will also be an actual product description. The products are completely disorganized and seemingly randomly placed within broad sections. If one knew exactly which item was needed and exactly where it was located within the store, then this place could be worth the visit. However, with no info and no help available, the amount of time wasted trying to get something will cost more than could possibly be saved. If one wanted multiple items, this place would cost more in lost time regardless of whatever price they may have. This is not a place to shop. This place is just waiting for the end.

Terrible place, went to buy a part for my heater and they told me NO unless I’m licensed. Said it’s a new law, which was false. I called some top names in the heating business and they told me that was not true. Bought my part elsewhere with no problems. I’m a homeowner and they turned me down and would not even give me the price for the part. Unless you are a friend or a steady customer they will help you. Very unsafe too during these times of COVID-19, NO one in there was wearing no kind of face covering. Will never step in those doors again

Walk-in to look around to see what it was about none of the representatives greeted me felt very uncomfortable probably would not go there to get any of my electrical needs

Just replaced the condenser fan on my AC I knew Locke would have what I needed, fast friendly service even though I am just a home owner.

Pathetic. Sold me a product that lasted less than 30 days, refused to warranty the product per manufacturer supposedly. Sales rep acted like it wasnt his problem. Should always stand behind the products you sell. Plenty of other supply houses that do stand behind there products

No one at either desk would actually help me find what I was looking for. Gave general direction on what aisle and went back to their computers

Great customer service in the electrical dpt. They had answers to my questions & knew exactly what I needed for my project. Wonderful hometown service by this staff.

Awesome prices and great customer service. I broke a faucet in the yard, and I am by no means a plumber, the friendly rep hooked me up with the parts I need to fix it in the friendliest manner possible, and his knowledge made me confident I won't need to return or exchange anything.