Lone Star Bavarian - Auto Repair Service for BMW, Mercedes, Audi, Mini Cooper, Fort Worth TX

My first experience with Lone Star was a pleasant one. Staff was professional and helpful. Thanks for having car washed upon pick up. Very impressed.

Took my car here to get diagnosed and the owner was very rude from the moment I walked in. I explained what was going on with my car and asked if I could show him he said no … I had to make an appointment which I kindly did…. Circle forward one week later walked in and had to wait a good while before someone came to the front desk and stated I had an appointment…. She looked up my information and immediately told me I would be responsible for a service fee (which I expect if you provide service) and read from the comments on the computer and I said no that’s not what’s wrong with my vehicle and explained what was wrong and asked if I could show the mechanic so the diagnostic work would be correct as opposed to what the comments were. She said NO it’s the front of your car and I said no it’s the opposite end the trunk drivers side your comments are not correct. She said NO the mechanic wasn’t in and there was body for me to show what was going on and said I could show her. (She was the receptionist) …. I want to be able to trust a business that works on my car and know that a qualified mechanic will be working on it as oppose to a receptionist…. BE CAREFUL IF YOU BRING YOUR VEHICLE HERE.

I appreciate the service and professionalism at this shop. Mike took great care of my Mercedes and its running great. They were honest, professional and saved me some time and money. While my car was getting worked on I was given a loaner. This shop is the truth and I am 100% satisfied. They do quality work so the schedule is busy. Be prepared to leave your vehicle there for a couple days. It will be in great hands.

Had a great experience working with the team at Lonestar. They helped by diagnosing an issue with my car and provided a few recommendations for repairs.

Had to drop off my 3 series earlier this morning due to the oil level sensor not functioning. Turns out it was just damaged wiring. They had my car ready just a few hours later and didn't mess about with anything extra. Both of the people I talked to in the front were extremely pleasant. I loved the look and feel of the lobby which was rich with BMW history, model cars, some great car books on the table, and even a sweet, older Beamer Bike. They even washed my car for me! Will definitely be returning for any issues/service I need for my bimmer.

Trent at LSB was extremely helpful and very knowledgeable when it came to my car with after market wheels. Where as the people at Sewell BMW just went after the simple solution, Trent took the time to analyze the problem and come up with a solution. They are extremely thorough and just don't tell you what you want to hear, but what you need hear in manner you can understand. There prices are very reasonable compared to the BMW service centers. For anyone that owns a BMW, I recommend going to LSB before going to a BMW service center.

Thanks Trent.

Nick and Nicole are both friendly, helpful, and knowledgeable.
Trent imbues the business with an automotive knowledge beyond compare. His advice and comments can be trusted with confidence for sure, trust being a such a big deal in this business.

My first experience at Lone Star Bavarian was anything but stellar. I asked them to fix the electric windows in my car and they did fix them. In fact, they worked fine for about an hour and a half, until the cotter pins they had installed improperly fell out. Fortunately, my inside door panels were still out, so I was able to put the pins back in (properly, this time) so the windows now work fine. Should I charge them for an hour of my time?

Lone Star Bavarian is easily the best European automotive shop you could go to. Everyone there is very knowledgeable in their area and they know how to get things done timely and at a fair rate. They are willing to do whatever it takes to get the job done the right way. Trent is very invested in his business and is always going to make sure that everything is done the way he knows you expect. From the service advisors, to the techs, even to their quality control team. The work there is phenomenal and is what you should expect as a luxury European vehicle owner. I wouldn’t take my car anywhere else to be maintained. If you care about your car and you want it to stay like it just came fresh off the car lot, you bring it to Lone Star Bavarian.

My first experience with LSB. All positive - communication, process, professionalism. Nick and Nicole provided excellent customer service. Considering cost savings vs dealership and my overall experience, I will return as a customer. Currently 30 days since repairs of my BMW.

Relatively new customer, but have been aware of these folks for a while now; came highly recommended. Great folks and great service.

Just like any European car they are expensive to repair. But the work performed was timely and with accuracy.

These guys are great! Very reliable and tenacious trying to figure out those tough problems. These are my "GoTo" guys with my last 3 Mercedes.

Outstanding! My 2008 BMW 335i had several issues that needed to be fixed (multiple oil leaks, headlight not working, caution and warning lights illuminated.) All this work was completed in only 3 days. Trent personally spoke with me to explain all the repairs, and ensure I was completely satisfied. Also, the Dogs are awesome to hang out with while you wait. Although I have had good experiences with BMW dealership maintenance departments in the past, I will be returning to Lone Star Bavarian for my next BMW service call. If you want the best, take your car here!

Needed urgent alternator replacement for 2011 328i.

Alternator/belts/pulleys replaced along with brake flush and complimentary wash/interior detailing completed the next day after vehicle was dropped off. Car runs perfectly. Customer service was good. Staff are proud to work there and are transparent about other recommendations. Work is warrantied for 2 years. Shop is very experienced…. I will certainly come back when needed.

Thanks Trent for the good work. Glad to support your business.

They located a slight oil leak and repaired it before it became a larger problem. Very happy with their service. Also car was ready when promised.
Brad