Lone Star Toyota of Lewisville

Jaylon and Finance made sure we were taken care of and I got what I wanted at the end of the day. I love my 2021 4Runner

Very pleasant experience from start to finish when I purchased my car. Everyone was very nice, thorough and worked with my wants. Excellent customer service and professionalism!

I had my care serviced today, and the service department was very helpful and courteous, especially JR. I was in and out in about 30 minutes for an oil change, and several customers came and went in that time. Very happen with my experience there. They have a waiting area with food and drink vending machines that are not overpriced. Will be going back for sure.

Brought our Prius for scheduled service. Was met promptly and pleasantly. And the service was performed in less time than we were told! Great place.

Caleb is a great salesman. Derek is an amazing manager. They made my buying experience, honestly, the best I’ve ever had. Never have I bought a car so smoothly and quick. I highly recommend them.

Got an oil change today and the service was quick and easy. The service staff is always welcoming and professional so I always take my car into this location. I would recommend this location if you are looking to do regular serving for your vehicle.

Amazing customer service! Every time I go here they help me so much making this my new favorite place to get work done on my car! Great job guys

Amazing service and attention to detail. Professional, efficient and trustworthy. I always trust the service and care my vehicle gets!

If I could give no stars, I would give no stars. I went to purchase a 2020 GMC Sierra online and agreed to the internet price of $48,511. I sent them my funding letter from the bank and made plans to pick it up and then they texted me back to say the vehicle would be $57,533.81, a $9k increase and said the price didn't include their mark up, after two sales people told me the internet price is what I would pay. This is false advertisement. They tried to tell me that it was because of the vehicle market. No wonder why people are buying from Vroom and Carvana. They don't get the run around. No more dealerships for me, especially this one.

Wife drove an hour and a half to test drive a Sienna. She really liked it but when we started talking price they wanted to add a $5000 market adjustment to the price. Not happening and we won't ever go back. Knock off the price baiting and list the vehicles on the website and other internet locations for what you intend to try and sell it for.

I am really disappointed and very upset about the car service I received recently. They are very rude no business acumen, they don’t know how to talk to their customer. Very unprofessional did not do their job properly after servicing I had a hanging panel under my car which they removed it for oil change.upon calling them and trying to connect with the service department they hung up on me and never reached back.
I will never expect a big company like Toyota to have such an awful service. Really spoils the image. I will highly recommend not to visit Toyota services at Lewisville and will do the same.

My service advisor Cruz was great. Very personable and considerate. Explained the warranty service performed. Awesome experience

Great quick, efficient & courteous service! I have been to 2 other Toyota dealerships in DFW area for service & Lone Star is the most reasonable & they are the only ones that have washed my car!

I purchased a 2010 Vensa from previous owners who furnished fantastic service after the sale. In one of the last times I was in I noticed many of the service reps were missing, they had eliminated the personnel who you paid and added this to the service managers duties. I guess I was there during the good times when they were a class dealership. It is sad new ownership has ruined the reputation of a once fine Toyota dealership. The vast number of one star rating cannot all be wrong thus I will look elsewhere for my automotive needs.

TIRE BALANCING AND ALIGNMENT ARE NOT AND NEVER WILL BE COVERED by any plan, warranty or package these guys offer you. If they tell you that, it is a SCAM.
Multipoint inspection (whatever it is) and rotation can be done SUPER CHEAP somewhere else.

Purchased a used camry for my daughter and took days to get a showing on the car because the car wasn't available due to an employee driving it. 1st sales lady lied to us on how they got the car, we refused to deal with her again and ended up with james. James took care of the process of the vehicle sale and everything went smooth. 2 weeks later we get a call the car never got a state inspection and they asked us to either bring to them or have done ourselves, whichever was more convenient and they would reimburse us. This was a month ago and we have not been paid back for something they should have done before the sale of the car. We then take the car into another toyota dealership closer to our home for service and find out the safety recalls were not taken care of on the care before the sale either. All around just ended up a terrible experience.