Lone Star Water Services, Driftwood TX

Most highly recommend these guys! I read about them on the Nextdoor app and reached out to them about replacing my 17 year old softener. Spoke to Harry on the phone and he was super informative and told me about the system he would recommend. He said they could be out quickly and gave me a real fair price on the system. I got the install scheduled and on the day of the installation Russell texted me he was on the way. He was earlier than the promised time. When does that ever happen these days? He did a great job on the removal of the old unit and the installation of the new system. Super nice guy! Knew exactly how to make the install look great and fit in the area of the garage.
Additionally they do routine check ups on your system for 7 years after the install. Can’t beat that l!

Seriously call these guys and let them take care of your water softener needs. You won’t regret it.

We had an emergency hot water heater bite the dust. Right as we were having epoxy floors done in the garage. Lone Star water service out of Driffwood Tx. Came to the rescue and replaced our 40 gallon unit, before the epoxy people got everything removed from the garage. Lone Star Water Service was outstanding. Came early very knowledgeable and kept us informed as they went along. I highly recommend them for any of their services. Thank Garrett’s and Russell.

Lone star, Garrett and Russell were all fantastic to deal with. Service and install were quick and clean. All communication before and during install was top notch. Pricing was honest, good value and very fair.

Impeccable service, knowledgeable staff. Great to come home and have fresh drinking water with the reverse osmosis process. Recommend Lone Star Water Services highly.

Their customer service is great. Russel is really good and he responses on off hours to address emergencies. Will recommend.

Russell from Lone Star water services saved the day today. Our water heater went out Friday morning and we struggled getting someone out there to help resolve the issue as the problem kept getting pushed around between it being an electrical issue and it being a plumbing issue. Our unit is still under warranty so that additionally limited our available resources. Russell communicated well, arrived on time and was eager to help us find a solution to get our hot water back on. After a few checkpoints on his end and a call to the manufacturer it turns out that ultimately the actual control board of the unit failed. We will receive a replacement and we should be able to have hot water again by the end of this week. I can’t thank Russell enough for being patient in helping on getting the problem resolved with Rheem customer service and of course responding quickly to come out to Canyon Lake. I will definitely be recommending you to our friends!

After interviewing several sleazy companies, Lone Star Water Services was recommended to me by a neighbor. From the very first look at their website, it was clear they were different. Their prices (for water softeners) are transparently listed on their website. NO GAMES!

When I called the office, I received a call back from Harry within a couple of hours. Harry answered my questions and provided information, without giving me a sales pitch. We needed a plumbing loop installed, so he offered to send out one of their plumbers, free of charge, to give me an estimate on that portion of the job. That price is variable depending upon how complicated it is to access the plumbing lines. Other companies were going to charge me to simply come out and give a quote!

Russell came out and spent a good 15 minutes crawling around in our attic to see if he could connect through the attic, to avoid having to tear up our yard. Fortunately, he was able to find a way to do go through the attic, which saved us money and saved us from having our lawn destroyed.

Like Harry, there was no high pressure sales pitch from Russell. He gave me a price and then said to give the office a call if we wanted to schedule. I actually decided to book right then and there, and they were able to come out within a week and get the job done!

Yesterday was install day for us, and Russell arrived on time, was professional throughout the entire process, and cleaned up his mess before leaving (which many contractors don't do these days).

We are already enjoying noticeably softer water, and could not be more pleased! HIGHLY recommend!

The guys from Lone Star are great. They are able to serve you the same day. Jonathan was the delivery guy, great guy. Glad to have them in our neighborhood!

Lone star came out to my house and checked my water softener to make sure it was in working order and tested my water and checked my settings after I had a contractor build a new well house and in the process the water softener was completely dismantled to be able to move it and then reassembled Lone star assured me the system had a clear bill of health and charged me nothing great people

I used this company for the first time today. They replaced some parts on my Viqua filtration system. Jacob was my installation tech. He was Great! Very knowledgeable- friendly & on time. Initially I spoke with Harry. He was Great as well. I will definitely use them in the future. I would highly reccomend this company for any of your needs!
Leonard Ham