Los Angeles Funeral Home, San Marcos TX

When you are dealing with a death, the best support from a funeral home you can receive is respect.dignity, and honesty. Kenneth Villazenor provides neither nor does his "staff"; a woman behind a pane of glass, probably getting paid minimum wage, who is also just as incompetent enough to pick up the phone and read through a sheet of call-center-support-responses to leave you hanging on, will have you gagging at her responses.

Kenneth…gladly taking your coins.

Go. Somewhere. Else.

Based on other reviews, we should commemorate our loss, and we'd all be better at it

Absolutely THE WORST SERVICE, no compassion, no remorse for any and ALL grieving at our service for my beloved Father n Law.
If you do not want to be there, don't WORK THERE.
For the amount of money paid, this made the whole grieving process much MUCH worse.
If you want to enjoy your last day with your loved one, please do NOT come here.

This place is by far the worst! The staff was super rude, the service was bad! I will definitely look else where, in a time of grieving, the staff is absolutely rude and had us on a time schedule, is this time you don’t put a time limit, this place was not welcoming, they were fast to ask for payment. The worst!

Could not be happier with them. Ken and Nancy were extremely helpful and went above and beyond to make sure everything went as smooth as possible. I cant say enough good things about them. THANK YOU!

Very unhappy with this Funeral Home. We had services for our Beloved Felix Antomas Monday 8-19-19. We couldn't show his pictures on the Tv because their equipment didn't work. Then at the end Kenneth was rude to our family rushing them out of there and just being plain rude! Here's the kicker. We had 6 pallbearers and the van to take Felix to the creamatory wasn't there yet so Kenneth rushed us all out had us all let our boutineer in the coffin with him and had us leave. We didn't get to carry Felix Antomas out to the van to load him up. They stole that moment from us and will never ever get that back! I do not recommend anyone have their loved one go to this funeral home! Kenneth you are terrible and YOU TALK TOO MUCH! I hope you and Nancy see this!

I will never have enough adjectives to describe how terrible and disrespectful this business is.

Everyone was very kind and helpful, I was faced with a difficult time when I lost my mother but the funeral director and the office manager both were comforting and carrying. Thank you!