Lotus Auto Electric, Austin TX

This was a very good experience! From the initial contact to the repair process to the follow up to see if everything was ok with the repair. In 20 years here in austin I’ve never had a mechanic follow up with me. That says a lot about the integrity of the diagnosis and repair! I own 7 vehicles between my family and business, I will continue to use this service until Jesus comes back for me! Thank you Lotus for a job well done and doing business the way you do.

They tell you a price at the end of the job they charge you 3 times what was agreed. 385+85 =$470 a change of compressor, good old compressor it was just the clogged cabin filter

Nav at Lotus Auto was quick to pick up the phone and offer his services for my issue. I had an ongoing electrical problem in my wiring harness that affected my ECU and shorted out my horn. Nav was able to preform the work I needed to get the car safe to drive very quickly. He provided updates throughout the whole process, and gave me an itemized estimate at 1/6th the cost of the dealership.

Finally my car is running as it should be. Will definitely be coming back if I encounter any further issues. Thanks Nav!

We have tried about 20+ mechanics in Austin and surrounding areas. It is hard to find an HONEST mechanic. We decided to try this place because he had really good reviews. We took our sons car in because all the lights on his dash turned on and none of the gauges were working. He found the issue within a couple of days and fixed it. He then texted my husband 3 days later to make sure everything was still working. Definitely recommend!

Recently had an issue with my Toyota Tundra not accelerating. Went to Lotus and got exceptional transparent customer service with a emphasis on expediency. They were polite, knew what they were talking about and when the part that we got wouldnt fit, They made it fit.
I have found a trust worthy place to take my truck in Austin.

Nav has been the best mechanic I have worked with! He walked me through buying parts to replace all my struts and called and texted, with photos and videos, of things that needed to be replaced while working on it. I have a 20 yo Lexus and previously went to firestone to get a quote, they weren't able to catch all of the things wrong and charged me twice the price. He was also able to put on new brake pads and rotors and fixed a leaky hose for me! Instantly felt safer in my car once I got in.
Also gotta mention that the place i ordered from sent the wrong part and he even tried to call them to replace the order for me, did me a solid by helping me navigate that and being flexible to work around getting the last strut on quickly.
Impressionable, professional, communicative and all around great experience.yu I haven't had great luck with mechanics so I'm glad I found Nav - I trust him with all my car need and will probably go back as well as reccomend him to everyone I know.

I've gone here a couple of times for my Mercedes maintenance and every time, I receive the same high standard service. The guys are personable, honest and perform timely work. They don't bother with charging you extra and running up your bill when your car truly doesn't need the service. Nothing like the rip off's that occur at the dealerships. I highly recommend this place.

“NAVID TAJALI” Did A phenomenal job my lights did not work at night I ordered my part got it took it to him he put it on less than 30 minutes please come and check them out you won’t regret it I promise you

I went in not knowing what was going on with my car all I know is that it started to jerk and check engine was blinking on hwy35, I immediately freaked out not knowing what to do as a woman usually doesn't such as myself and I looked up mechanics near me and lotus Auto electric came up I read the reviews and said hey why not. The location was literally like 3 minutes from my house. I was able to Putt-Putt my car to his location within 30 minutes he had called me back telling me what was wrong with it. It was the knock sensor and had it done by the time it was 2: 00pm right before my son had to go to work. Reasonably priced, very straightforward all the good reviews that you read are true! Definitely, has won my business with just the first visit I'll be having my spark plugs changed in a couple of weeks. Very happy customer

Navid is awesome! I reached out and he fixed my car same day. I will definitely hit him up for future jobs.

Fast, fair and affordable. I took my car in because my car would jerk to left while driving. They didn’t even drove around the block and they knew what was the problem. My car needed a new rack & pinion. They work with my budget and got my car up and running.

Navid was excellent! He did everything he had to to get my brake and rotors done with no complaints! Had to make various trips and the price never changed which in past experiences it always happens… thank you sir! You have a life long customer with me!

Great Service! I took my car to different mechanics and they used tell me that they were not able to fix my car because was not possible for them to figure out what was wrong and every time I used to pay around $150.00 only for hearing that answer. I found this guy and He came until my place to scan my car and He was the only one to tell me the real problem and finally I could fix it paying way less than the scan fee with the others.

Best mechanic in Austin! True passionate who will make everything to help you with your car, and for the best value you possible.

All the comments in the other reviews are true, except the troll. Outstanding service. My first encounter with a mobile service and so glad I wound up with Lotus almost used another that would have been twice the price and I'm sure would not have been near as good. He came within 24 hours of my call and was even a couple of hours early. My RV would not start, needed new starter and he checked out all other possibilities before we went to purchase a new starter. While installing he notified me of several items that he saw that need attention the next time I went for a regular service. Could not have asked for a better experience.

Lotus has been assisting me with my van for about a year now. It's an 09 and has never had any work done on it. So alot of things were old and rusted and it was just time to fix EVERYTHING. Now they are great people and always keep you up to date on what's going on or if they find anything else. Prices are fair and expected for a reputable mechanic so overall it's a solid place to go to for good solid work

High quality, fast, and well priced service. Navit was extremely helpful and showed what was being done every step of the way so I knew what my money was going towards. Very transparent process, and very willing to work with his clients’ needs. Had 2 wheel bearings, a steering knuckle, and 2 ABS sensors replaced, and he was able to see the vehicle immediately and had it done the next day, while many mechanics would have made me wait a week. Would highly recommend, wonderful service!

Just gotta say that Navid really provides excellent service. I had an electrical issue in which my car would not start at all, no lights in the dashboard, radio didn't turn on, etc. Navid just came in and it took him lets then 30min to find and fix the issue. I even had another mechanic come before Navid and the previous mechanic couldnt find the issue even after 2 hours of looking into my car. So I just want to say that Navid did provide me with an excellent service! Will recommend!