Luxe Dental, Dallas TX

It’s my second time there and very good service and treatment. Totally recommended

Great upscale dentistry. Everyone is very friendly and Lexy did an amazing job!

Since moving from the Boston area, I have been to several 'boutique dental' offices in the uptown area of Dallas where I've spent most of my last 15 years, but this is by far and away the best dentist I could ever envision anywhere. Not only only do they offer every service (and are accredited Platinum in every one of them), they are the most real, empathetic, consummate professionals. They will literally remove the anxiety that's so commonly associated with going to the dentist; by virtue of the beyond capable and knowledgeable hands of Dr. Nguyen to their sense of humor (calling out the best hygienist I've ever encountered, Lexy), and somehow create a pleasant experience.again.at the dentist office. Best of the best.

Had a filling done the other day at the start of the morning before the flood of patients came in. I expected this to just last around 1 hour 15 mins or so, but I ended up staying for 3 hours long. I addressed this with the hygienist who was blonde with really bad eyelash extensions and she said that since they have so many patients, I should have told them earlier if I needed to be out by a certain time. I didn't understand the unnecessary passive aggressiveness and the condescending tone she used. This particular hygienist has always been rude to me but this was the last time I will visit this office again.

Not only was she rude when I addressed my time concern, she was getting frustrated because she couldn't even fit my crown in correctly and took her anger out on me. She had to get another hygienist in who couldn't get it on either. She ended up being so rough trying to fit it in and then had to re print it out which caused everything to take that much longer.

Would not recommend. They would make you wait 3 hours or longer if they can because they don't respect your time.

Is always amazing service very quality of customer service and fantastic results. Seriously highly recommended.

Dr. Nguyen is seriously the best. I moved out of state and a new dentist wanted to do a crown over one of the inlays from Luxe Dental. I knew that was an extreme and expensive option. I contacted Luxe Dental and they were so fantastic. They told me next time I was in Dallas they would get me in to see Dr. Nguyen and if there was an issue she would fix it. She ended up redoing my inlay for free to make sure there weren't going to be future issues. It was worth the flight back just for the peace of mind. Now, when I can, I'll be coming back to Dallas for my dental care.

The office is really nice, but the service is mostly about making money than doing what is best for their clients. They want you to do exams (with xrays) two times per year. For a person with healthy teeth, that is not required. They were rude when I said I only wanted a cleaning upon my second visit because I just had had the full exam and xrays done 6 months prior. They also try to convince you to have work done that is not necessary - they advertise as preventative. Most dentist are more careful and prefer to wait. I said no to two 'preventative' procedures. Recently went to a different dentist and was told everything looks good - no work needed. Unfortunately my partner did a 'preventative' procedure at Luxe only to have them mess up his tooth. He went to another dentist who said what they did was unnecessary and now he will likely have to have a root canal in the next year or two.