MAA Medical District, Dallas TX

The front office staff have been very helpful and friendly this whole time. I’ve had a couple of problems, not anything at the apartments fault, but once I contacted them the problem was resolved quickly and efficiently. The entire staff are amazing to work with and extremely helpful.

AMAZING and seamless move in & transfer process. I have absolutely loved living here. The communication with management is great - Erin is the best!

My a.c went out and Ontario took care of it quickly! The service team is always friendly and quick with their responses and work orders!
- building 4

Erin is GOLD! She has the MIDAS touch. She’s a key player in everything that she does. She helped my husband and me with our first move to MAA back in Sept 2022 to a 2bd/2b. We transferred to a different unit 1bd/1b plus office space in May 2023. Vic and Erin made the transfer process so convenient and easy to communicate in person and by email. Thank you for everything that you do, Erin!

Number one, my experience at MAA has been exceptional. The management make you feel as if they care and their words are genuine. They don’t promise you anything or make excuses - they just tell it like it is and most times that is the best business/patron experience.
Secondly, what apartment you know sends out anniversary check-ups? Just got my three-month anniversary email which asked me how they’re doing. Not to mention the almost weekly “tell us how we’re doing”.
Lastly, MAA as a community shows care.they cleaned and re-striped the parking garage, which was a vast improvement for the apt community. I had issues with my key fob and Erin walked around the complex with me and tested my fob for me because I didn’t have the words to explain what was going on. Even the residents are willing to speak with each other and also mind their business.

I would say the only issue (s) I would have with MAA are ones I haven’t talked to them about, so this is a very good track record compared to other complexes.

The east side entry gate to the building hallways (closest to medical district Dr) has been tampered with to the point that it no longer locks. Gate is visibly open. Lock your doors and bar them to stay safe. Front office has been informed but nothing has been done.

My original post had this place as a 1 star, but that was with Clyde as manager. Once he was no longer with the company, the place was much more accommodating, communicative, and kind.

Vic was a HUGE help in my move out process and the maintenance team was accommodating during my walk through. The unit I lived in was amazing (a loft) and the location was awesome.

There are homeless people around but the gates are usually working/locked, but honestly thats just Dallas.

My rating has gone up to 5 stars!

I miss Vic… always willing to help. Close to my job, grocery story next door, food right below us. I miss this place.