Marc Samuels Jewelers, Grapevine TX

Thank you to everyone at Marc Samuels I had a amazing experience. Too notch customer service. Top notch jewelry. Top notch prices. They treated me like royalty.full VIP back room access & friendliness.

My fiancé surprised me with a designer engagement ring setting (it comes with a cubic zirconia center stone). We had to return to the store to get it sized and buy the diamond center stone. I came to the store several times until I made my final decision. All the employees are amazing. Ava is very sweet and the owner, Ari, got me a great deal on a 1.7 carat diamond.
I highly recommend this jeweler.

Greetings of the Day!

A Perfect Store to buy TACORI, SIMON'G', VERRAGIO, MICHAEL'M', Designer & Accustomed Jewelry for Ladies. Men's Unmatched Jewellery, Solid Gold & Diamond Charms, Gold & Diamond Bracelets, Rings, etc.

Beautiful Hublot Watches, Audemars Piguet, Patek Philippe, etc.

Preowned ROLEX Watches such as:
1. PRESIDENTIAL
2. SEA-DWELLER
3. SEA MASTER
4. YACHT-MASTER
5. GMT MASTER II,
6. DAY-DATE
7. DATE-JUST
8. DAYTONA
9. SUBMARINER, etc.

TWO TONE, SOLID 18KT GOLD, OYSTER BANDS, JUBILEE BANDS, ICED BANDS with a lot of FACTORY & CUSTOM DIAMONDS.for Men & Women.

BREITLING Watches for Men & Women.

Gold & Diamond Necklaces for Men & Women.

Solitaires (Big enough to cater your needs from 1Ct.upto 15 Ct.of Diamonds).

Recognized Wholesale Dealers in GIA Certified Loose Diamonds such as: Round, Oval, Pearl Cut, Cushion Cut, Princess Cut, Marquis, etc.

Custom made Halo & Non-Halo Mounts.

Wedding Bands for Men & Women

Authorized Dealers/Agents of the following Wrist Watches:
1. FRANCK MULLER
2. RADO
3. LONGINES
4. HAMILTON
5. RAYMOND WEIL
6. GUCCI
7. CITIZEN (ECO-DRIVE/No Batteries Required)
8. TISSOT

I learned a lot working here.hence, I know all about the Store. The best part is the Management who takes Good Care of the Prevailing & Walk-In Customers. ALEX, JERRY, SAM, RIZ & RAHIM are the Stars of MARC SAMUELS who brings the Happiness on their Customers Faces with their High-profile experience in understanding their needs and cater the same in the best possible manner.

JOE-The Jeweler, is a Perfect Guy to fix/repair your Jewelry.

Thank You Team for extending All Your Cooperation & Support during my tenure at MARC SAMUELS JEWELERS.

Last but not the least. The Bossman ALI ZAMEER/A Celebrity Jeweler, a Versatile Personality a Kind & Caring Human Being. Thank You Very Much SIR for Your Love, Trust and Freedom!

With Regards,
-
ISMAIL ALI MOHAMMED
(Spread Love & Peace Among ALL Mankind)

Awesome experience at Marc Samuels! From the minute we walked in the door, top notch customer service from everyone. We were greeted by the lovely Ava, who explained everything and was very happy to meet any request we had. Alex then assisted us with choosing a diamond, and was also extremely helpful. They have a wonderful selection of jewelry, especially engagement rings. My ring is absolutely stunning, and is everything I had hoped for! We will definitely be back for future jewelry purchases!

All of the employees are very friendly and knowledgeable! Ava was able to take care of my needs quickly and my rings like great!

Amazing store wide selection 10 times better than Manhattan jewelers and gem city this jewelry store has amazing customer service and amazing selection

Sam is the man! Thank you sir for providing excellent service my future wife and I are very thankful I will see you very soon!

We love Marc Samuels Jewelers. I had my wife's ring made at the Frisco location, but we frequent the Grapevine location as it is closer to our home. They offer exceptional service and always know our names and treat us like family. I have referred multiple people to them and will continue due to them all having first-class experiences as well!

Multiple terrible experiences. I came here once to get a ring and they were great as can be up until I had a problem and everyone’s attitude and customer service completely changed once they had my money. I had a problem when it came to upgrading a ring I had already bought there. There is no set price limit to how much more you have to spend when upgrading your ring but when I expressed the budget I had in mind of upgrading my ring, they didn’t deem it to be enough and refused to work with me which seemed completely unfair to me. I don’t want to spend $700 more on a ring. Again, there is no limit to how much more you have to spend and I understood I had to pay a difference. But once they realize they wouldn’t be getting $500+ from said upgrade, everyone pretty much refused to help me. “No I don’t have anything for you, you don’t understand how this works. ” Literally crossing their arms and telling me I’m not spending enough. Completely inconsiderate and unacceptable. Please don’t get taken advantage of from this store and shop elsewhere. You won’t regret doing so.

Thank you to Alex And Eva, they both helped my husband with his custom made jewelry he loves it so much. All the staff makes you feel welcome:) We highly recommended Marc Samuels Jewelers.

I went in to buy a ring and the customer service was beyond anything I expected. I had the stones changed and the ring sized and it took no time at all to get everything ready. I highly recommend Marc Samuels

I have never been to a Jewelry store that is so welcoming and helpful. The staffs were all very courteous helped me find the perfect watch for my Dad. Thank You everyone for being so patient!

Sam was excellent! He answered all my questions and assisted me with find ling the perfect gift for my boyfriend!

Bought a 10k chain for my son for 500$ I eventually found out it was only gold filled people are rip offs STAY AWAY

My fiancée and I had great experience with Ali at Marc Samuel Jewelers. I wanted to make sure she had the engagement ring of her dreams, and Ali made the entire experience easy and hassle free. He has an extensive selection of settings and bands, and because my fiancée liked different aspects of the various styles, he helped us create a custom design. The final product was perfect! My fiancée loved it and gets so many compliments on her ring. Thanks Ali!

This is by far the best experience I've had purchasing jewelry. Everyone there is very knowledgeable and their prices are very fair.in some cases the best I've come across. If you are looking for a diamond ring this is the place! The quality of the diamonds Ali helped me choose was amazing. My fiance gets compliments over and over on her ring. I will keep going back because of their customer service. I have purchased jewelry from all the other Jewelers and Marc Samuel's customer service is by far the best. They make you feel like a lifetime customer. They are honest and make you feel like they really care about what you are trying to do. Thank you Marc Samuels. You will always be my first choice for jewelry.

Joel B.

We highly recommend Marc Samuels Jewelers for their outstanding customer service. They are very knowledgeable and friendly. They have an extensive selection of jewelry and can customize if needed. They went above and beyond in helping me with my selection and we look forward to working with them again in the future.

We originally chose Marc samuels for our engagement, and wedding rings because they bought old jewelry. We also had a diamond that was my grandmothers that we wanted to put into my engagement ring, and they had settings for that.

I'm so glad we chose them. They worked with us for half a day while my husband and I were super indecisive. They gave us a way below price for the set and worked with our budget and financials to figure out the best payment plan for us.

They also replace any diamond that falls out (except for my grandmother's) they inspect, and clean our rings every 4 months. They are always super kind and NEVER try to oversell us or pressure us when we come in for inspections!

Rahim in the Grapevine mills mall location was the best! Initially I wasn’t interested in a special order ring because I thought it would take too long. Rahim was patient, explained everything to me and my perfect ring was created with 48 hrs!

Ali and The Marc Samuels staff always deliver VIP service!

After 10 years and over $100k spent, I only rock with @theicechamp