Massage Envy, Plano TX

Went in for a massage and facial. Linda's massage style actually suited my body so I was glad I found her. Belinda gave me a facial. I tell you what, she is awesome! She knows her stuff. Too bad she's going on a hiatus. Said she'd be back from time to time, so I'll ask for her every time. Great experience!

Love Massage Envy Spring Creek! Awesome massage experience with Linda and glowing facial with Belinda!

My Esthetician Belinda Sadler is great, very knowledgeable and sense i started coming my skin looks healthier and bright. Thank you Belinda.

Lupe saucedo

I am very disappointed with my only interaction with this massage studio. I booked an appointment online for my first 90 minute massage thinking it was booked for the next day. I never received a confirmation text, email, or call before the appointment time. Later that day I got a call while I was in a nail salon unable to answer. They left no voicemail so I was unaware of who was calling as the number didn’t show up as massage envy. The following day I get a text about booking an appointment during what I thought was my appointment time, so I called to confirm. They then notified me that I had been a no show for my appointment the day before. I apologized not realizing I had booked the previous day. I then went to my bank statement and noticed I was charged the full $180. As a first time customer I am disappointed that they did not inform me of this on my call, that they didn’t ever give me any confirmation of the appointment, or leave a voicemail when I missed their call. Needless to say I am not going to be returning to this business ever again and will be giving my business to hand and stone instead. Their customer service has proven to be more reliable and friendly.

2nd time here and Sunny was focused/determined to make my time there memorable/relaxing. She was awesome. There massage envys everywhere but this one stands out

My experience with Elle at the Spring Creek location was great. She really listened to my needs. I’ve been in so much pain this entire week. She targeted my upper neck and shoulders the entire 90 minutes. I had the 90 minute massage with hot stones and aromatherapy for $210. I’m so thankful my kids bought me that V day gift card.

I came here last year for the first time and got a massage from Les. HE IS AMAZING! I joined immediately so that I can get massages from Les on the regular! So worth the monthly membership to have him work out all of my knots and stress. Thank you for hiring such a knowledgeable masseuse who knows what he is doing. His experience is irreplaceable.

New owners and it shows. Very clean and much better client service. I highly recommend a massage from Les. He will make you feel fantastic and is great at analyzing the issues and using his 20+ years of experience to put together a massage plan and also suggested other ergonomic techniques and exercises to help alleviate the pain that comes from sitting at a desk all day. He also recommended pillows and stretching exercises to do in between massage sessions. Would recommend this location highly.

Lez is the BEST Massage Therapists I’ve ever had in the 8+ years with Massage Envy. He has a natural gift to add to his education & training on Human Anatomy, how it works and the effects changes (big or small) can have on the entire body. He is as good and even better than some of the Licensed Physical Therapist my Doctors have sent me to for physical therapy & massage therapy as part of my pain management for multiple injuries and surgeries due to a car wreck. I can definitely see Lez working for any Doctors specialized in sport injuries, acute injuries & chronic pain conditions, in the near future.

Les is the best Massage therapist on the planet, he finds your problem spots and they become putty in his hands. If you want a real therapeutic massage he is your man.

They never seem to have more than one massage therapist on staff. I did not want the same one, as he seemed to be falling asleep while doing my massage one time. So I tried to book with different therapist but they don't have any but that person. Covid protocols are lax here, too. Tap in bathroom didn't work so I could not wash my hands.

I walked in a twist of stress and pain and 90 minutes later all the knots were gone and I could move freely again. Les knows what he is doing and I will be telling friends that he's the one to go to.

Les is a funny man anf always finds the knots in my back he works steady on them each time I see him.hes good!

Not happy at all. Paid for a 90 minute massage on a gift card for my wife's birthday in August. She just tried to use it and this place would not honor the value of what was paid originally ($98) and said that the new price was over $170 (due to new management). Would not offer a refund. Shady practice and poor customer service.

From the moment I walked in the staff made me feel welcomed and cared for. Les is amazing!

Les is the best! He communicates with you, ask what the issues are. Makes sure you are comfortable! Best massage therapist I have had!

Les is one of the best masseuses I’ve ever had. Within seconds he can identify the problem areas and target them.
He’s no softie - he will tell you he has to be cruel to be kind (!) - but the results make it all worthwhile.
I scheduled another session before I left because he is in such high demand!