Master Eye Associates - Mesquite

Went on a Saturday. The staff was very friendly and efficient. The doctor made sure to spend the time needed to fit my daughter’s needs. Great job!

They are great communication with me because I am Deaf. They are friendly and helpful. They recommend me which I choose for contact lens. Waiting time is perfect like under 10 mins.

Liked everything about this place. It was so easy to schedule a walk in appointment. Everyone was very nice and communicative.

I called at 5: 05 pm and they go me in for a same day visit at 5: 30. They were fast, thorough, reliable and friendly. The office was pleasantly clean. I love the doctor! He almost had me crying thinking the row was so small I could not see any letters, but the grid was facing me instead of the charted letters.lol I thought I was officially blind! Great experience… I will return

Staff was very friendly. The Dr was very professional, friendly, and helpful. She provided some very important information to me that no other Dr had. Very appreciative. Thank you

Other than filling out the paperwork when I arrived.excellent overall. The examination was thorough but quick. The Dr listened to me, not down to me. Very pleasant actually. The examination rooms were clean, the front desk were friendly and inviting. Very happy.

I am updating my review. The general manager is a wonderful person. She called me to inform me that the below experience is NOT their business practice at all. She was truly interested in making everyone have a better more informed experience and asked my opinion on how things could be improved. I am changing the review for this alone as that’s well worth having 1 bad experience if all the below gets fixed………
OLD review: The optometrist was very nice and informative. She did a wonderful job with explanation and at her job that’s all… The front desk technician and their business model is corrupted for sure. The front desk tech never wiped down the equipment when imaging my eyes- at all. She also was nonchalant and had no personality, very off putting and made it seem she hated life and working there. They try to sell you expensive eye drops and eye masks and ALWAYS ADD THE RETINAL SCAN without telling you. I had to inquire why I owed $49 when my exam was free with insurance and no copay. That’s when she told me “we require either dilation or a retinal scan”. Which is fine- but I have never had a vision institution require a VOLUNTARY service and NOT tell you about it beforehand. Very shady business model. Won’t be going back at all and don’t recommend others here either.

I had a great experience. Doctor Kaur is thorough and professional. She even ask are there any questions at the end of your eye exam.

Eye doctor here is patient and attentive. I didn't feel rushed during my exam. I'm excited to get my new specs! The whole team was professional and helpful. Thank you all!

Had an appointment, but we mixed up the date and arrived a day early. They were able to fit us in. The opthalmologist explained everything they were doing and explained every procedure. She was very good at her job and put us at ease. Everyone was friendly and helpful.

Nice staff. The experience was great, the staff explained each test. The doctor was great with options. Very quick walk-in eye exam service.

The eye Dr to me is like going to the dentist. Can't stand it, but Dr. Pham and all of the office professionals were amazing. He answered my questions readily, helped me understand my vision and needs and finders crossed, my glasses will be perfect. This is my first with bifocals so it's new for me. I got contacts and glasses.

They were nice, kind, and on time. Best eye exam experience I have ever had. I am 55, worn glasses mast if my life.

First eye exam and glasses… they made me feel comfortable and all the staff was friendly…. I recommend anyone to check them out

The staff and doctor were all very friendly and helpful! Will definitely continue coming here.

My visit with Master Eye Associates was a great experience my issues was addressed and resolved I am satisfied and thankful for their services

Excellent customer service. They are professional, friendly, and cheerful. It was my first time and I could not be more pleased with the service.

Friendly staff, thorough exam, doctor was attentive and addressed all concerns and gave recommendations.

Great experience from the time I walked in, until the time I left. Everyone I encountered was nice, courteous, knowledgeable, and professional.