Mattress Firm 31st Street, Temple TX

Shane was very friendly and knowledgeable. No high pressure. He also allowed us to easily individualize our mattress and pillows.

John was very helpful with selecting which mattress fit our needs best. He showed multiple options and was very helpful with making sure we found the mattress that will work for both my husband and myself.

Megan had an incredible knowledge about mattresses. She was very sweet and very helpful. She explained everything very well. She took her time and showed me many mattresses and didn’t rush me into making a hasty decision. She worked with me till the end and offered help in future.

Salesman was friendly knowledgeable and no pressure tactics. Very helpful in getting my order several locations.

John was super helpful and patient with us picking out a mattress that was best for us. He was very knowledgeable!

Brian was super helpful and made the purchase go through smoothly! Can’t wait to sleep on our new mattress!

Megan was great. She answered all my questions before I even asked. Thank you so much Megan for all your help!

John helped me out with my mattress and he was so great! I highly recommend shopping there! John helped me pick the most perfect mattress and I am so excited. He was super nice and made the experience so amazing!

Staff was friendly and knowledgeable without being pushy. The mattress purchasing experience was very simple. Hopefully, delivery is as easy

Jon was absolutely amazing and very knowledgeable. I’d definitely come back for his great customer service.

Megan was so helpful! We were in a time crunch and she went out of her way to locate the mattress we needed. I would highly recommend this store!

The selection was real good, but the service was exceptional. The gentlemen helping us, John Swofford, did not try to upsell us or pressure us in any way. Moreover, he was very knowledgeable and made incredible recommendations. Lastly, he helped us find a mattress that met our needs and timeline. I recommend working with John at the Mattress Firm on 31st Street in Temple.

Salesperson was very knowledgeable and helpful information about the bed system and operating it

My sales representative, Rosalie was absolutely professional and knowledgeable about the different mattresses to help me select the right mattress type for my needs. She is also caring and courteous. I would recommend asking for her in the Temple or Waco stores.

We avoided Mattress Firm for years after a bad experience. We decided to give it another try and were pleasantly surprised this time. Miles was attentive, informative and professional as he assisted us in successfully choosing a new mattress. I would definitely recommend Mattress Firm if you’re in the market for a new mattress. Thank you, Miles. You made our day.

Excellent customer service. Mike's in the Temple, Texas store was great with my 91 years old mother. He has the patience of Job, and helped me be calm. I had to walk away several times, my Mom, oh my goodness; thank God for Miles!

Thursday, June 22,2023, I shopped and made purchases at Mattress Firm on S. 31st in Temple, Texas, for my 4th time since 2016. Today, my salesman was Miles. Not only did he give me the time and attention that I needed, he singlehandedly gave warm and attentive customer service to additional customers who were either already in the store or came while I was there.

I was very impressed with the service I received. John was very knowledgeable and helpful in helping me select just the right mattress. I highly recommend visiting Mattress Firm if you are in the market for a new mattress.