Mattress Firm Bella Terra, Richmond TX

Patient and friendly. Knowledgeable about the products being offered. Offered options to help me decide on what I want. I am very satisfied with the quality of service I received. Thanks Rahim.

Rahim was very personable and professional. The sale was a smooth transaction. Thank you Rahim

I was charged $50 for delivery. Even their website mention its free delivery. I don't have haul away or setup. Something isnt right.

The service staff at this store is professional and welcoming Very happy with this shopping experience!

Very knowledgeable sales person and excellent selection. Laying on the mattresses to check them out and knowing what I’m getting is such an advantage over an online mattress purchase.

The Salesman was Great. Location’s proximity to the house was perfect. Unwrapped the plastic from the box spring and most of the fabric on the bottom was unattached on one end. The fabric was pulled through the staples. I saw no springs. It’s just a cheap frame? Very disappointed.

We were at the mattress firm store at the Bella Terra shops today and Val helped us get a mattress, her customer service was exceptional and she was so lovely! She explained everything in great details and made getting our mattress a breeze.

Our sales person, Val, was fantastic! She is knowledgeable about the products and their features. I thought it would be hard to shop for a bed for my elderly father, because his tastes and needs are so different from mine, but with her advice, the entire process was quick and efficient. Plus, I felt like she made various recommendations to save us money where she could. Such a pleasant experience!

Juan was awesome and super helpful! I can’t wait to get my mattress and experience a good nights sleep! Thank you again Juan!

Fantastic service she was very patient took her time did not rushes through. Got to try out lots of bags and then we made a decision. She was great.

Salesman Manker is very professional and friendly! Happy with the deal he made for my family!

As always, Juan is very knowledgeable and courteous. He listens to our needs and makes recommendations. I appreciate the time he spent to address the mattress preferences of my family members.

Valencia did an excellent job explaining us in detail the different mattresses to choose the best for our needs.

I thank Jesus for using Val. She helped me so much with making my profile and getting the right Mattess I needed in a timely manner. Her problem solving and quick computer skills helped me a lot! I wish we had more positive people like Val!

Valencia was AMAZING! Super helpful in guiding us to choose the right mattress for us. Super recommended!

Val was very knowledgeable, not pushy at all, and asked us questions of what we wanted. I appreciate that and very friendly and professional.