McDonald's, Waco TX

You like flies with ya fries. The tables needed cleaning just didn't feel welcoming. To many employees on duty for this place no to be clean.

Customer service excellent, but my only concern is there are lots of flies. Please clean! It’s everywhere

Hispanic GM (lady) very very very unprofessional. Called corporate on Lake Air. Never received call back. She definitely train her employees to be rude as well. Or maybe they just don't like their little job. Who knows but in cs you should have cs

The bathroom smells like sewage. Also no paper towels and the Dyson air dryer doesn't even work, at least there was a foot pedal at the door so I didn't have to touch it. The sewage smell was so bad

Came thru and grabbed a quick breakfast this morning & everything was fresh. No complaints.

Just got home with my order, and I ordered a large fry, I got a half full order, and why do y'all put so much mayo on the McChicken.

My food was cold they gave me non fresh patties and my order was completely wrong tried to call several times and no answer and I just left there

Everytime I come to this location after I get off work, (I come between 8-9) they can never make me a Frappe. I don't want to drive out of the way to go to another McDonald's to get what I should be able to get here. If it's lit up on the drive thru menu, then it should be available.

I usually avoid this McDonald's at all cost. Unfortunately, I had a client who ordered breakfast. Horrible service. The employees look at you as if you aren't there. Cars stacked deep in the drive thru.
Avoid this store at all costs. Whataburger is far superior.

The best McDonald's I have ever been to. The guy that always takes my order is so nice, and LaCreda (I think that's her name) bagged up my breakfast with such care. She went above and beyond to make sure I had all that I would need before I left.
Also, the food has been excellent at this location. I stopped eating McDonald's years ago, I have been trying it again for breakfast, and it has been fresh and hot every time.

Cold, stale food going through the drive-thru somehow. 99.9% of the time the ice cream machine “isn’t working” of course…

Got In Waco Area Grad Lunch At McDonald's It's Long Trip To Denton From Texas Advocates Conference We Were Hungry Had 2 Cheeseburger And French Fries, Soft Drinks I Had Time Visit My Hometown Waco I Will Return To Waco For Next 2 years From Now After Texas Advocates Conference In 2025

It's McDonald's, and their service has declined everywhere over the years. Their food appearance has become sloppy. They just throw things together hastily now due to their expanded popularity. I've learned not to expect much anymore. The food tastes fair for the price. They are usually very fast, and you'll always be missing 1-2 items. However, my kids love the place and kids don't have any expectations other than playing and getting the toy in their kids' meal. But they're kids, so yeah. The staff at EVERY McDonald's is pathetic. Attitudes are horrible like they're only there working because they have to, and they have no regard for anything other than getting to the end of their shift. People, food quality/appearance, and experience/ambiance at McDonald's don't matter to the staff. This is the attitude everywhere now at Mickey D's. But it's McDonald's, and everyone has accepted the new low standards. Long as our kids continue to love you McDonald's, you'll always be around.

Very bad service the food was not good it was literally burnt. Definitely do not recommend this place, costumer service was very bad. They were very very rude.

Well the first time I ordered off of the app. I ordered the Grimace Birthday meal. This McDonald's said they didn't have the ingredients so I got a different drink instead. Today I ordered it again weeks later from the first time. I ordered off of DoorDash. I had to cancel my order because my Dasher said that they still didn't have the stuff to make the shake. I got my money back from them cancelled the order. My Dasher brought it to me but I gave the food to my Dasher instead because this McDonald's shouldn't be advertising something if they don't have it.