Medina Regional Hospital / Adult Blood Cancer and Stem Cell Transplant Clinic, San Antonio TX

I have been seeing a doctor associated with medina health care system she sees me for COPD and high blood pressure today I went in as our visit began she asked how the cholesterol meds we're working I told her we never discussed cholesterol she insisted we did at last visit when she looked at meds she just started ordering my blood pressure meds and COPD meds so clearly she didn't have a clue who I was how does this happen and what can I do to change doctors don't need misdiagnoses I'm too old

My daughter was brought in to the emergency room and thanks to the quick response by the nursing team and ER Dr. My daughter avoided what could have been a devastating experience for all of us. Everyone was very nice and kept us informed of her situation and plans. She was transferred to San Antonio and the hospital accepting her commended the job well done in her care by Medina regional hospital. So thank you to all and God bless!

My spouse has been treated twice in the last 4 weeks for two different issues. The care rendered by ALL Staff was professional. Both my spouse and I are retired nurses & are glad to have access to care close by. He was triaged appropriately and timely.

I delivered all 3 of my kids here and my mom was ER charge nurse. When I went looking for her friends to let them know she passed they stepped up in major way even 15 years later. Best group of nurses you will ever meet.

I owe my life to the radiologist who read my mammogram and caught my breast cancer SO EARLY. The tech doing my exam was extra attentive and obviously trying to get a good angle to catch what she saw as well. Without their attention to details, my life may have been quite different today.

Still forcing masks on people, multiple staff members etc not wearing masks but sure visitors have to wear them. Makes total sense

Took husband in to emergency, I'm his power of attorney a d they would not let me back there with him, he has the beginning stages of altiemers

For ER. We had John Welsh. ASK FOR SOMEONE ELSE.better yet, just don't go to Hondo ER. My toddler has had constipation for over a year. That day we went, my toddler was in extreme stomach pain, woke up screaming (never happened before). We went, they took an x ray, then Welsh came in and said "Hes just super backed up. Give him a laxative. " I replied "No, this is different, hes been battling constipation for a year, never has it been like this. " I even remember saying "There's something more, what can I do? " He kept saying laxative. I even remember him saying "everything else is fine, his appendix is fine. "
Went to ER because my child was in extreme pain, ended up having to wait till the afternoon for his pediatrian to actually care. Now we are waiting for the results to see if he has appendicitis. John Welsh was very rude, very unprofessional, and completely wrong. I went in for my childs stomach pains and an xray was used. Welsh didn't even touch my child except to hear his heart. No further examination.nothing. If he doesn't like his job, he needs to leave for someone else to ACTUALLY do the job.

I was just discharged today, the hospital itself (the room, cleanliness) gets 3 1/2 stars, not too bad. Now the bed side manners.they are very quick to get an attitude if any request was made that would derail their normal work routine, the mistreatment has gotten out of control and needs to stop. I went in for an amputation, and as a newly partial foot amputee I had to walk outside my room dragging my IV, brand new empty water jug after waiting an hour since calling and shout to get their attention, it had been over 6hrs since I'd had oral fluids so I was pretty parched. Night nurse comes to introduce herself and very jokingly asked me if I was going to freak out and be trouble? (I guess I already got a reputation) So I asked her the same question and she was the nicest coolest nurse there.that was only the first night. Next day the Dr came in to discharge ne (I did not feel ready since my prior experience with them has not been great) staff got more disrespectful and I lost, I broke down poured my heart out to them while they all said the same line "we understand". No you don't.are you an amputee? Then you don't, simple as that. Almost every staff member came to hear the stories of the trouble patient, (I'm up all night). Next day the Dr came to discharge me and I expressed my concerns AGAIN regarding going home, and I was discharged regardless with no real solution to my concerns.

This is why I give them a rating of 1 but wish I could give them a. 0.

If you have a deep, extensive, dirty laceration in an extremity that needs a thorough cleaning and closing, you probably need a regional nerve block for anesthesia, esp.if the patient is your 10 y/o kid who's screaming in pain when local anesthesia is inadequate. If the ER doc can't do it, they should be able to call in an anesthesiologist (or a podiatrist if the wound is in the foot). Maybe you'd get the same inadequate care at another ER, but at least at a larger facility in SA, you should be able to ask for someone who can provide a regional nerve block.

I been coming here for years and every time I do I regret it even when as a kid coming to this pathetic excuse for an ER I’ve waited for hours for them just to give me attitude and mad dog the whole time if there not just sitting around doing nothing they just check your temp and rush you out last time I took a home Covid test in which gave a false positive but I couldn’t breathe so I visited the ER and my doctor was Dr. Hayes or Haynes and he told me to come back if I still have trouble breathing to come back witch I did and when I came back he came at me ugly and told me he was offended that I came back and was spreading Covid to his staff witch I was very angry about so I left to San Antonio and found out after getting tested again it wasn’t COVID I had bronchitis and it didn’t get better for children either they rushed my two month old daughter out told me she was perfectly fine 3 hours later I took her back because she started running a fever rushed me out again well I scheduled a follow up and it was COVID this ER should not be in-service because they’re unprofessional, dirty, and don’t care about there job everyone in Hondo knows just to go to Santa Rosa Westover Hills because the drive worth the actual help

We had to take our 7 year old daughter to get a vaccination and we just want to say a huge thank you to Connie and Alejandro the nurses that helped administer the injection. They were so patient with her and didn’t get mad or frustrated when she tensed up. Thank you for making her day and making the experience for her a positive one!

I have been disappointed with this hospital on more than one occasion throughout the years. I pay taxes to support them, but in all honesty I would drive to San Antonio on my deathbed rather than use them. Today my husband tried to get a covid treatment infusion after I picked him up a covid test from the HEB pharmacy. I am truly saddened that after having a phone consultation with a Medical Doctor, where the Doctor told him to go to one of these infusion sites to have the treatment. They told him no. They evidently did not trust the pharmacy quality test results. They did not respect that he was trying to do the right thing and limit exposure. The Doctor with whom he had his consultation with told him the infusion sites by law could NOT refuse them as this is governmentally funded treatments. I would love to find a lawyer that feels this will make a case and exploit this facility on discriminating against patients. And God forgive if something happens to my husband before he is treated. Truly I hope God can forgive those people at this establishment that choose negligence over their oath to care for a patient. I mean really if the issue was over the test… give him another test. Don’t turn your patient away. Ridiculous.

Thank youNurse London Jackson, Dr. Soulas, Dr. Mateo & all the great staff for taking care of me during my appendectomy! 5-Stars is not enough!

Thank you to nurses on second floor who were giving the infusions yesterday! What a professional.cheerful group of ladies! The things you do in such a dark time in our lives is every bit of spectacular!
The compassion you have for your patients is rare to find! I love this hospital and especially my doctor, Dr Robert Hays. Best Doc I have ever had OR worked for (I’m a retired nurse and I have worked for many)

If I could give this place MINUS 10,000 stars, I Would! I took my fiancé in for a serious gallbladder problem on 6/21/2. Due to Covid numbers rising they would not let me stay with him! The issue was serious and they decided he would need transferred to SA for surgery! He waited for 9 hours to be transferred! They stuck him in a room by himself with no call button or anyway to call for help other than his voice! He screamed and screamed for help, yet his calls for help were ignored! Out of desperation he finally pressed a code blue button! They were irritated with him but Finally got him a call button! By the time he was transferred he was sepsis and in big trouble! My advise is… Do Not Even Take A Rat there for treatment! Nobody deserves to be treated that way and this facility should be Ashamed of themselves for treating people that way! But I guess they figured nobody could see the way they were treating people since all their loved ones were kept out!

As a person who works in health care and deals with emergencies regularly, I think the wait time is a bit much. I understand that covid is bad, but a simple impaled object or laceration can be treated quickly of the staff would step away from there computers