Memorial Assistance Ministries, Houston TX

Just way too expensive these days. Although it's an excellent cause, some of the items are much cheaper at antique shops and brand new. It's a bad economy for all of us at this time

This place helped my household get back on our feet after the Watson explosion in January of 2020. I did not expect much, maybe just some help with groceries but they went ABOVE AND BEYOND. We are forever grateful for everything!

BUYER BEWARE.two out of two items purchased did not work.
Although I am a longtime donor to MAM I had never been in the storefront. After dropping off some items I went in to see what was available. My Uncle just moved to a senior living facility and I found a Cuisinart single coffee maker which I thought he might like. The tag indicated that it worked & I purchased it. The two women at checkout made sure I knew it was a “no exchange or refund” transaction. I asked what if it doesn’t work and they both replied “the tag says it works”, which apparently means if they plug it in and a light comes on it works in their minds. Ditto for a Wii fit board.
I have never donated any items that were not working as I feel the people shopping at MAM probably cannot afford to waste money on non working items.

In the future I am going to drive past MAM and drop my donations at the church across from them.

Supposedly they sent out a check to my landlord but they didn't get it. Now I need to find somewhere to live. Its christmas time. Thanks mam

This place has been a solid 5 for me for years. I don't think I've missed one of their shred days in the last 3 years. That all changed today however. I pulled up about 5: 01. They close at 5. But they were still unloading several cars. I said I've just driven 25 minutes can you unload mine? The answer was pretty firm no. I said really? He said come back tomorrow. Somehow, I think the right thing would have been unloading my car. Then I said, wow I just drove 25 minutes to get here yet I could gone 5 minutes around the corner to a Goodwill. He said you should go to a Goodwill tomorrow. Guess I will. But I'm sad. They have always been so nice.

Where can I start! This people help me in a major way. And i just want to say thank you for your services. Also my case manager he was so awesome I mean Everybody was. Because of them I get To keep my apartment and I’m so great full.

I called for rent assistance and was told that they could not help me because I live in a transitional facility. I am on parole and work but they do not help. Don't waste your time calling them for help if you are in a similar situation. Just another ministry that claims they help, but only those they choose to help.

The tax service assistance here is nice because its free. My experience is people come in after me and go in before me
Got here at 2 PM and still waiting at 5 PM.
Just an observation but the whites and blacks are the ones who are waiting while the Hispanics go ahead of you even though they came in after you.

Went there yesterday 4/15/19 to file my taxes and these 2 workers were extremely rude! Every single time "someone" would ask them a question their response was hostile, raising their voice. I get that they were overwhelmed, but they knew how it would be when they took the job! We had been there all day, papers filled out. But, when 6 o'clock came they said no more taxes were being done, even though the closing cut off time was 7 o'clock. To make matters worse when the front desk lady was taking paperwork for "Extensions" she was putting the paperwork and photo id's in the wrong area so the lady doing the extensions was behind because she wasn't aware the documents were even brought back to be entered.

Came to get my taxes done here and they are VERY UNORGANIZED! I understand is free to get them done. But they took two hours the second time I came. Last year the guy that helped me took about 30 minutes and to tap it off they only have ONE person that reviews the papers after. How is that possible? If you have about 10 ppl doing the taxes. I do not recommend to come here. GO TO A DIFFERNET ONE EVEN IF YOU PAY!

NOTE: This review is of MAM's services. The thrift store is a separate listing here on maps, under MAM Resale Store.
MAM services are wide-ranging, excellent, and very necessary in our community. They cover emergency services such as rental and utilities assistance, to longer-term services such as citizenship classes and immigration help, employment services, mental health counseling, English classes, and more. The staff are compassionate and professional and work very hard to help everyone who asks for assistance. Highly recommended.

Did my community service here and everyone was very helpful and nice. Great environment and a lot of nice stuff for sale as well.

Ive been calling here for over a week for assistance.i got through once spoke to someone & they took my number down, never called me back. I learned she gave me wrong information. She was also very rude kept interrupting me while I was talking to her.

This was my first time coming to this store so I didn't know what to expect but what I ended up experienceing what one of the best shops I've been too.

THE GOOD REVIEWS ARE FAKE. I have been shopping here a long time. It used to have terrible reviews (high prices and rudeness). I can assure you nothing has changed. I have donated my stuff only to see the prices on them later in store and be shocked! Prices double that of Value Village and St. Christopher's resale. Also, "volunteers" never know anything about anything, what's on sale, prices, nothing. If an item doesn't have a price, they take the item from you and are RUDE.refuse to sell it! Pretty much management on down are snobs. Yes the store is clean and organized. I will give them that. DO NOT GO ON SALE DAYS QUARTERLY.no carts, lines to back of store, ugh. And then, at sale prices, I am paying what I consider to be normal resale prices? ! I called for school supply help. NEVER GOT A CALL BACK. I called to donate a chair. NEVER GOT A CALL BACK.really?

They have LOTS of furniture and selections in all areas. However, many things are over priced. That’s why I give them 3 stars. I had been looking for a dinng table and the prices were between 300 and $600. I also wanted a chandelier and the prices were 40 and UP. For that price I can find something new at the home depot so it doesn’t make sense. Good for me, that day I decided to visit the smaller thrift store acroos the street and I found the chandelier for 10$, now that’s what I am talking about! So if you go to NAM visit the store acrooss the street, is smaller, but they have very cute stuff and their prices are really cheap! Must of the furniture at NAM though, is fine quality, I admit it, but when you are shopping at a thrift store is because your budget is low, so this gets me down. However, I always visit the store and from time to time I have found a good deals in smaller things. I recently got a American girl dresser for $20. I thought it was a good deal considering the original price was $90.