Mike's Gold Buyers, Temple TX

It's a great place to sell ur gold misty was very helpful it a great place

DON’T bring your precious metals here. The woman keeping the shop treated my historic gold coin with no care; asked no questions, and filed it twice for the scratch test including on an identifying feature and just said “It’s real gold alright. ” Called management to figure out what it was. I had papers for the coin that weren’t even looked at. I took it back and left. Worst experience I’ve ever had dealing with gold buyers and it was a mistake bringing it in.

They were quick, knowledgeable and all smiles. Service was impeccable. I will definitely be coming back or referring to others.

NAT who I had the extreme pleasure of dealing with, was the nicest, most understanding, kindest, sweetest person I've met in a long time and the level of transparency here was AMAZING. I HATE selling precious metals and this was ABSOLUTELY an amazing, humbling experience. Thank You, Thank You, Thank YOU, NAT! I will NEVER EVER go anywhere else. I was more than HAPPY with the price they gave me and OMG NAT is a FANTASTIC, FANTASTIC salesperson and I just let her do all the work. NAT is not only a wonderful employee she is a very very kind and sweet person who is soooo GOOD with people (could talk to her all day long)! Really a GREAT experience cause of HER and it really meant a lot how step-by-step NAT was in explaining everything. Felt soooo COMFORTABLE with how NAT handled it ALL! Misty, You have a fantastic fantastic employee with NAT and I will only go there if she is working. TY again NAT! Surprisingly, TRULY LOVED THIS experience, and NAT'S transparent, confident, and more than humbling PROFESSIONALISM. A+ EXPERIENCE!

I believe I was ripped off (perhaps accidentally). I brought 20 ounces of silver (two 10 oz bars) on 5/8/23, the spot price was $25.53, and I was given $202.44 for both bars or Mike's rate at $10.12 per ounce. My fault for not realizing until I got home, as I was thinking I was getting $202 for each bar, not total. I called to ask why the large delta and it was explained to me "that's what the computer calculated. " Employee Mi*** handled my transaction and took the call.

Previously, on 4/17/23, I had brought 22 ounces of silver (two 10 ounce bars, one 1 oz bar, and one 1 oz round). Closing spot price on that day was $25.04, I was given $459.98 for my silver, or Mike's rate of $20.90 per ounce. I thought that was very fair. Employee B** handled my transaction that day.

Lesson for me regarding the 5/8 transaction: don't be in a rush to do this kind of business before I need to go to work. I should've waited until the weekend when my mental plate was clear to notice the discrepancy immediately before signing anything.

I would appreciate a response from Mike's on this situation. I'm aware that we're punching numbers into a database front end but is it possible I was given a rate for junk silver or sterling by mistake?

Bobby was has the best customer service and experience on gold prices he was super polite and helpful. Great experience

Misty was so caring and helpful! I was nervous and had a lot of emotions but immediately calmness came over me in her presence. She walked me through each process and even explained what she was doing along the way. Thank you Misty for your thoughtfulness and care, it was greatly appreciated and cherished!