Milestone Management Corporate Office, Dallas TX

Highmark Residential is known for their unethical treatment of tenants within their lower quality housing products. You will be sent a bill upon move out and then will receive a settlement notice immediately afterwards. This is because selling assumed debt is an integral part of their business model; i.e. Their billing structure is intentionally misleading and ambiguous so that victims are coerced into “settling” a debt they are not liable for.

Angie in the office, the office manager: she's totally great.
The groundskeeper Eli is the best ever. Eli is a very hard worker very polite very honest the best groundskeeper you could ever need

My wife & I have signed our 6th lease at Camri Green Apts. In Jacksonville, Fl, at the beginning of this year 2021. We knew the property was under a new management company & ownership, but the existing manager & office staff (from WRH Reality, owned by Vestcor property) were remaining on with Highmark Residential. This gave us comfort, even though the reviews we read were unfavorable. My wife who has 18 years experience in Leasing & as a manager of properties in Jacksonville, FL, knows what can happen to existing employees that stay on with a new management company. She's experienced it before. This is the first review we have ever written about this property or the management company, in all the years we've been here. Unfortunately, on a Thursday in April, we were told by the Manager Lisa that her last day with this company would be the following day. Her & the Asst. Mgr.were returning to WHR Reality. The only person remaining with Highmark who worked for WHR was the Maintenance Supv. It only took two weeks from their departure for us to learn what we may expect from Highmark. On Sunday, May 9,2021, (Mother's Day) I took my grandchildren to the pool. Much to my surprise & dismay, I saw it's lack of maintenance & we pulled metal rods from inside the pool floor that could have severely injured a resident or child in the pool. On Friday, May 14, the swimming pool was literally green, disgusting & unsafe, but open to the residents. In all our years on this property, we have never seen the pool unmaintained & the previous managers had pride in how it looked. Within the last two years the pool was totally resurfaced, retiled & overhauled. We went into the office & met the new Mgr. Catherine shortly after leaving the pool area. After our meeting, we agreed to give her the opportunity to rectify the pool issues by closing it, locking the gates & getting the pool cleaned & properly treated chemically. As a Lic. Water Treatment Plant Operator (Class "B") in Fl, (retired/disabled) I would have been negligent if I didn't report it & offer some advice. We also discussed the bathrooms being closed on the weekends, when the pool is open, parking violations that are now taking place regularly (no respect for Handicap Parking). I'm handicapped, along with 3 other people in our building & there is limited parking for us to begin with. Garbage over flowing & dumped on the side walk outside the dumpster, because there is no room left in the dumpster. The dumpster is located at the only entrance or exit of this property. It's disgusting & the smell will knock you out. Over a week passed before we reached out to corporate, only to find out that the Regional Manager April Hudson was difficult to reach & passed the call back to Catherine. Finally, I spoke with April & I was told a pool company had been hired & she would speak with Catherine about the parking. Today, Sunday, June 6, the pool water has chemicals, but the bottom of the pool has green slime in certain areas. I wonder what pool company did the work? The trash is beyond disgusting at the dumpster, parking is a joke & now we have a new issue. The lights in the office building are all off. The gym & laundry room are in that building. I don't feel safe going to check if the gym or laundry are open or closed, since it's totally dark, no lights at all. Just begging for someone to break into the office or something happening to a resident needlessly. This place is not Camri Green anymore & I truly wish the owners knew what is going on here. So, welcome to the New Camri Green Apts, see our trash as you drive in & wild life feeding at night & enjoy our lovely pool with slime on the bottom of it. Also, see how our residents leave the Publix shopping carts on the property. If Highmark showed true photos of this property now online, people would stay away even though it's a Tax Credit Property. Giving Highmark and Camri Green 1 star review is generous. Sincerely, Glenn Hunt and Barbara Hunt

My previous comment was not meant to be aimed at the property manager at all. It was more to try and make the Corporate office aware. Bc i have lived here for 9 years now and I have spoke with the property manager today. And we are going to try and work together to resolve the issues. The Groundskeeper is so awesome!

After failing communications with the property manager at Bent Creek apartments in McKinney, who told me I could not get in touch with highmark, I circumvented her and did. What a disappointment. We had to end our lease and agreed to pay it out. They decided despite someone moving in, to charge us future rent for several months (despite us giving a 60 day notice to vacate in advance). We would really like for some of our "in good faith" and our deposit returned, highmark. You cant charge two parties rent for the same dwelling. I would prefer not to litigate.

Please review Briarcrest property cars are going months on expired registrations possibly abandoned and taking parking spots

St James Crossing in Tampa, FL (a Highmark Residential community) is mediocre at best. I've lived here for 90 days, and have experienced a broken AC for a prolonged amount of time (in hot Florida weather), obnoxiously disruptive neighbors, no working washer and dryers, and the most frustrating - a lack of communication from those within the parent company - Highmark Residential. After speaking with their regional VP, Ms. Kellie Jackson through email, no attempts were made to ever rectify certain situations and I have yet to receive a phone call from anyone, they all hide behind their email servers. Please consider this post when looking into St. James Crossing Apartments.

DO NOT RENT OF THESE SCAMMERS!
JENNY WILLIAMS DOES NOT NEED TO WORK FOR CORPORATE!

I rented at the Springfield apartment in Mesquite for a few months. On move in day the apartment was half painted and no flooring this should have been my red flag to leave however i was there with my belongings and nowhere to go.
The apartment they put me in was smaller for starters it was disgusting! The carpet was trashed the walls were dirty BUT i moved in and was told a few months later when i was moving from the trashy apartments that i was now responsible for for carpet replacement and to have the place repainted. I also dropped off my pool passes and keys BUT i was now responsible for those as well.what a joke! I was told i never paid for utilities thats a lie so they want me to pay for the utilities for the whole time I lived there SCAM! Also want me to pay for the month that the place was empty but guess what thats the exact time it would take you to replace carpet and paint!
I agreed that i was responsible for the reletting fee and utilities totaling $650 and the management agreed however JENNY WILLIAMS wants $1400 for the dump they allow people to live in! She would not change it at all but because rentdebt is offering tax breaks they took that as an opportunity to say they were "settling" for $734.58 lol what a joke! You arent settling thats Rentdebts special and you took advantage of it! These people have horrible reviews/customer service so I assume they are struggling and need the money anyway they can get it! SCAMMING people for their hard earned money is the way they are making a living.

Someone needs to shut these people down!

UPDATE JENNY WILLIAMS REFUSED TO SEND ME TO HER MANAGER AND HUNG UP ON ME! SHE HAD LIE AFTER LIE AND TRIED TO BLAME OTHER PEOPLE! SMH, THE PEOPLE THEY HAVE IN THEIR UNPROFESSIONAL CORPORATE OFFICE!

This Management Company truly cares for the residents and onsite teams at the communities. The corporate office is always available and they work hard to give the residents the best outcome regarding their issues/concerns.

I have worked here for [almost] 14 years. To know me is to know I don't stay anywhere I don't want to be. The Company has been through many changes, all for the best, and upwards is the constant direction - one I am proud to be a part of! The culture has always been true to the core values The Company was built on - I do work for the best place ever!

Now our apartment lincolnattownesquare has taken over by milestone management. OMG these guys are too rood and so unprofessional. I do not know there are dealing peoples attitudes when they are in residential management company /. I have been there in our community i never had issues with staff or fixing issues.but the time these guys taken owner ship every one in our apartment atleast most of my friends feeling same way. I created a wo to fix the issue they took one month and saying "we do not have staff". If i do not have money in my bank can I pay after a month will you agree.if you guys did not change the management then I think every one will move out this "Lincoln at townesqure" and you guys can play games in apartment.

Bad shady company! Theives! They dont take care of their apartments. Mission Rockwall on Yellowjacket lane Rockwall Texas.

The absolute worst property management company available. To not contract with them! You will regret it.

Corporate office personnel are very polite and professional. I had issues with my landlady and someone from there settle down to favorable agreement. Thanks, both of the Harrington ladies.

I'm in the Peachtree City area and I must say that I've had the worst first and second impression of the property manager at my location. She was unaccommodating, unprofessional and down right rude on occasions. My expectation was that I move into a clean apartment and any issues that exist be addressed and resolved. From a missing appliance to having to literally plead with the property manager as to why the apartment needed to be properly cleaned and presentable, my experience with the person in charge/the property manager/the person who at the very minimum needs to have some people/customer service skills, has left me unsatisfied and disappointed.

These people in the office are rude. Except for one young lady. They are captilzng off of the extra fees that are added on to your rent each month that can go over fifty to one hundred dollars a month. If you want something affordable this is not the place. If you do not mind fluctuating rent that include about six different things than this is it. Good luck.

I lived in the same apartment complex for 10 years straight. Since Milestone has bought the apartments the rent has skyrocketed and they have proven the that they could care less about the individuals who stay in their homes! This is a corporation that lacks a heart and won't even call their Tennant's back when there is an issue. I will not be renewing my lease nor will I ever rent from Milestone ever again in the future!