milk + honey spa The Shops at Clearfork, Fort Worth TX

My wife drug me to get a couple massage and I must say, the sweet lady named Precious did a perfect job. I scheduled a second appointment for next month

Went to get my hair dyed, was told it may take 3-4 hours, it ended up taking over 7, with no time to fully blow dry or do my haircut after. The lady who did it was extremely nice and professional, but charging over $600 for something that should’ve taken 3-4 hours ($100 an hour) is insane. If it was going to take that long, thats fine, but saying 3-4 and it being over 7 not only postponed my plans for later, but the hair stylist had to cancel her next appointment, and seeing other reviews apparently Milk and Honey canceling appointments is a huge problem. Milk and Honey is supposed to be this high end salon in Clearfork, but they seem to keep biting off more than they can chew. (This didn’t seem to be all the stylists fault, just the fact that she overbooked, and over estimated how fast she could get my hair done. Although it was specific, she knew beforehand)

Well, my facial was amazing I got the Hydrafacial. I had a wonderful Swedish massage. My cousin who was with me did not get her facial because she had Botox four days before. She has traveled the world in the best Spa's never a problem. So she said fine I will do the massage. They said no. She said I will the swedish massage and lay face up they said no. She than ask to speak to the manager who never showed left her sitting there.she walked out. The front staff wasn't nice kinda snobby. If I had known my cousin was being treated this way I would of left. However we were separated. So not a very professional. I feel if you are told the manager will come and talk to you and they blow you off, that is really horrible. I won't go back there again.

Terrible experience! I made an appointment for a chemical peel and after I showed up to my appointment and finally met with my esthetician, that's when I learned that I couldn't do it cause of the medication I'm on! I'm completely frustrated because I live in Dallas and traveled all the way there to learn this! And not to mention, I completed my intake form the same day that I booked my appointment but they didn't bother to check or call me ahead of time to let me know. The staff were completely unhelpful and told me I could wait a couple of hours but their only availability was for a pedi! They had no care or sympathy, will not go back again!

I love milk + honey— I’d always driven past and wanted to go as a student, but now that I actually started going I’ve loved their services. Paula is AMAZING! The environment is so relaxing and it’s truly a nice getaway spa experience in DFW. And it’s in clearfork which is always a nice spot!

I love Milk and Honey at Clearfork! If you want to leave with glowing skin after having THE most relaxing facial of your life, then book in with Priscilla. She’s amazing.

The front reception always accumulates a line and a lot of time is wasted whether you are checking in for an appointment or trying to buy a product. Guidelines to improve the overall relaxation and spa etiquette along with staff that enforces them need to be implemented.

Today I booked a haircut appointment online for 2: 15 only to have milk and honey move it to 2: 00 without my consent and only notifying me by email. Emails are equivalent to voicemails, hardly anyone checks them. A text needs to be sent out to notify the customer of any changes and should require the consent of the customer. A phone call is much better than an email, too.

A process to Schedule hydra facials online needs to be implemented as well. The booking process should not be any different from what the customer sees and what a team member sees when they are on a call to schedule an appointment.

During some experiences, people are loudly talking in the lounge as if it is a bar, and presently a customer is on her phone on speaker in the lounge.

The ottomans need a good clean with a fabric cleaner, they are quite dirty. For the cost of various treatments the snacks in the lounge need to be improved, adding sugar cubes and ice cubes for the tea would also improve the experience.

Always a special treat visiting m&h. Chelsea is a fabulous masseuse and Rae gives one heck of a facial. Don’t skip the steam shower!

Had a wonderful time here. I got a massage from Holly and she was amazing. My mom got a massage from Joanna who was incredible as well. The relaxation room is excellent and it was such a wonderful spa day. Cannot wait to go back!

I work in the area and needed to relax. I had a facial and it was heaven! Love the ambiance. The robe was so comfy.

Joanna gave me the best massage ever! I love this place it’s soooo relaxing! Everyone is super ni ce

We show up for our appointment, everything starts off great. They send me and my wife to the changing rooms where we change and are taken to our room to get our facials. We paid for the ultimate facial that is 2 hours long $285 each. We change into robes and lay in the beds under the blanket. A few minutes go by and then we are greeted by a manager that said because we have had alcohol we will not be serviced. They had no reason for this or any reason to assume we have had alcohol. I am happy that they did a refund but my time is valuable and this wasted it. I welcome ownership to reply with why they think this is ok or why they would assume we were “inebriated”. This was a horrible experience.

Also, this is not our first spa/facial treatment so we know what is expected.

First time here and it was really great. I got the signature facial by Reagan and enjoyed every second of it. Would def go back!

Sydney has been doing my botox and fillers for years. She has such a talent for knowing how to make it look natural and flattering. There is no one I trust more with my face upgrades!

I have been coming to this location for a little while now & due to my new schedule I needed to switch stylist for my hair. I am grateful for the previous stylist Ashley Renee & I am so impressed by my new stylist/hair artist! Plus her name is very easy for me to remember, April! She is very kind, thoughtful, & listened to my hair concerns & solved the problem! Very pleased with this new situation!