Miller's Auto Body Repair Experts, Houston TX

*If you have an accident and the police call Miller's, refuse and call your insurance company for someone they recommend. Then tow your car to a self-storage ($100 per month, not $21 per day at a VSF) while working out your claims.
**Do not battle the insurance companies while racking up $21/day in storage fees.

Worst experience of my life. Can't even describe it. Edward can piss right off. These people are not here to help you.

$50 to receive a notification by mail. $100 for a cursory quote about damage repairs. $30 credit card fee. On top of the rest. The second your tires touch their property, that's $134 in fees.

VSF industry needs to die. All of them are parasites.

Had my car repaired at Miller's after an accident many months ago, a rubber window strip failed and had to be replaced. Contacted my insurance company and Miller's. The job was performed expertly in 2 hours on an insurance supplemental. Would definitely recommend, the staff was great.

Highly recommend this body shop. Fernando kept me updated on my Nissan & it was ready for me on promised date - Excellent customer service & my car looks great. Will definitely return for any future repairs.

I needed help with my car to get an estimate and Fernando Luna was the best! My car broke down at the family dollar and he came and gave me a ride. He was very helpful. I will recommend Millers to anyone!

Mr. Luna was very good with updating with every detail. I was impressed with the service I received. Will definitely be coming back for any car services needed!

Came in to get an estimate on my husbands SUV.the estimator Mr Luna looked at it and wrote up an estimate and gave some very honest advice.honesty goes a long way in today's world.you get 5 stars for being courteous and honest! Oh and inside they are cognizant of COVID 19 protocols! Look for Fernando Luna to do your estimate!

Extremely awesome customer service from Fernando Luna Mr Luna explain everything that was going to be done to my vehicle at the shop and with very informative and very helpful. He was also able to get my car back in a timely manner which took off a big weight off my shoulders. We will definitely will come back here again thank you Fernando.

All employees great customer service vehicle delivered when promised my truck looks beautiful.

The customer service here is wonder! They are all so helpful! I would def.recommend!
Fernando Luna is the person whom helped me, would def be coming back when needing more work done on my vehicle!

No sooner than I had run out of gas, a white Miller’s Auto and Body Repair tow truck showed up in record time, just sitting behind my car on an extremely busy Shepherd Dr, just waiting to see if I needed his service. When I returned with a gas can, I assumed that being a young man, he would jump out of his car to help me, as my own sons would do. But no. He just sat in his truck staring and hoping he could make a buck.
For this reason alone, I would not support this company. The lack of care shown to me in this situation, at 70 years old, is precisely the lack of care you will most probably receive from their tow trucks and body shop. Exactly the kind of business Houston can do without. Rude and unhelpful.
On a better note, a nice young man from AAA happened to be passing, and stopped to help me. This, Houston needs.

Friendly, professional and helpful staff- my personal experience sucked but it was the situation itself and the uninsured motorist that brought that negativity. They are hard working people and they do good work.

UNRELIABLE WORK! I wish I hadn’t have spent so much money on these repairs, and I wouldn’t have taken it here had I know it would just fall back apart a month later! I called you guys and still haven’t heard back after speaking with a man already. Terrible customer service and terrible work. Honestly do better.

The REPAIR PORTION WAS EXCELLENT. Im happy to have my truck back. I JUST LOVE WENDELL he is so helpful and kind. The ladies at the front desk are awesome as well. They are always pleasant and willing to help and give me info about my truck. As a matter of fact if there is a commission for my truck they should get it because they were the ones who kept me informed when I asked. My car was fixed per the insurance specification. The problem was My sales person James did not communicate at all. If I spoke to him it was because I poped up or called. I had explained that I had a bad experience with the company when I was 18 over 31 years ago and was skeptical of dealing with them and James assured me it would be different but IT WAS NOT. I wanted other body work done but he wouldn't call with the information I requested. I also asked about window repair once again no call so finally I called him and by then I was frustrated with the process and opted to take it elsewhere once my insurance repairs were done. It took I believe 3 weeks for my truck to be ready which should not have been the case because James and I agreed ahead of time that I wouldn't put it in till my parts were there. You would think if it was a delay I would receive a call RIGHT? NOPE! NOT JAMES HE SEEMS TO BE TO BUSY NOT CALLING PEOPLE WITH IMPORTANT INFORMATION CONCERNING their Vehicle TO CALL PEOPLE. Miller, if you want to make the most money re-train your guy because I definitely planned to spend more.

Fantastic work! I felt like not only could I call at any time, but that I was taken care of and my technician took care of me. They have great communication and fantastic employees. Ask for James!

Dropped my car off on the 16th. Due to a rear end crash. They repaired my car and it looks fabulous. I would definitely use them again if needed.

Terrible service, my car has been in the workshop for more than a month and every time I speak they tell me different things, they tell me one day that the part has not arrived later. They tell me that they are already assembling it, I will call again, they tell me that the part has not arrived yet, do not take your cars to be repaired in this place, they give terrible service