MINI of Austin Service and Parts

Only place our MiINI goes from basic oil change to brake pads and anything in between.
Very clean facilities super helpful employees great coffee and much more. 5 Stars from us.

Bear and Jax were wonderful to work with and the mechanics fixed our Mini so it drives like new. There was some confusion initially on warranty issues that they took care of for us. They are prompt and friendly with any and all issues!

I had such a great experience with Service Advisor Jax Porras. She made an extremely stressful experience (caused by another dealership) as stress free as possible and was so kind in the process. Cannot recommend more!

The best service department experience ever! Highly recommend for any MINI needs you may have. The crew is amazing as well.

I went in for an oil change but my mechanic checked everything and discovered my rear light needed replacement (“Oh! That’s what that little light icon kept coming on! ”) They fixed it and got me out quickly. I always go to them for my oil changes and maintenance because they are honest, meticulous, and helpful. They don’t rip me off or tell me I need things I don’t. Jax, my service agent, was really great.

Although I ended up needing more than I went in for, the customer service and car service were great. I loved the video explanation of the issues I needed resolved. The complimentary Uber was a nice surprise, too. It was nice not having to sit around there for hours waiting for my car. I also enjoyed a short chat and some laughs with a couple of the employees. Thanks Taylor R.and others whose names I don't know.

I loved the experience of getting my mini serviced here! So professional and very informative. I came in for an oil change and left with info on my car that I wasn’t pressure to act on. Special thanks for Jax P. For being so helpful

Came in for an oil change. Efficient, professional service at a competitive price. Was offered a ride but ended up waiting. Got free car wash and mechanical check. Very pleased.

Almost 90k on my 2012 Mini Cooper and Mini of Austin keeps it running smoothly! Thank you!

I've been coming here for 9 years to get my car serviced. It's so easy to schedule an appoint and the service team is amazing. I waited for my oil change and inspection and my car was ready in less time than I was originally quoted.

Every phase of the service experience was positive! I especially appreciate the video that was provided by the service tech.

The communication with Angie was excellent, and the shop was clean. Overall experience was professional and easy.

The service advisor met me as soon as I got out of my mini. She promptly started the paper work and ordered an Uber for me. She said it may be about 2 to 2 1/2 hours. I went to breakfast and when I returned she greeted me. It was ready sooner than she thought at about an hour 15. She explained what had been done, asked if I had any questions, which I did not after reviewing the mechanics video. It was excellent mechanics service, and customer service. Thank you.

The maintenance work is perfect, and the coordination, Uber rides, etc.were arranged perfectly. Tony, the relationship manager, goes above and beyond to make sure the customer gets top-notch service!

Great service center! Joanna Porras went the extra mile to solve a problem for me on the spot so I wouldn’t have to make a second trip. Super grateful and highly recommend for friendly and efficient service.

No surprises. Anything unscheduled that needed attention was brought to my attention first before proceeding. Service has always been done on time. Most definitely recommend Mini of Austin. Looking forward to my next Mini.