Minor Emergency of Denton - Denton, TX

They denied me a Covid test because they are out of network with my insurance, even though my insurance specifically covers all Covid testing, in network or out of network, because of the COVID-19 Public Health Emergency (PHE) passed by the HHS secretary Alex Azar.

I've been here for an hour and still haven't been seen, with only 3 people in front of me this is a pretty long wait. The staff seems lackluster and in no hurry at all. If you are not feeling well I suggest somewhere else.

Great facility and nice waiting room-the staff are very pleasant and I am sure the doctor is great, although I never got to see him because after 3 hours of waiting I left. Do not recommend them as a DOT Fed Med testing site purely because they are not set up with a dedicated person for that duty only. Wish they had told me when I went in that I was going to be there for 3 plus hours as I would have walked straight back out. Or the way it was going perhaps never being seen before 10 o clock closing. Cody - you need to let customers know about the wait- stop taking the money and more customers coming in - Let them know that the flight is full!

Do not come here for Covid testing unless you really want to get it. I came here originally because they do the rapid results testing but I found out most places aren’t doing them because of how inaccurate they are. As a medical facility I would have expected better protocols in place. You have to wait hours to be checked in and hours to then be seen. The waiting room was not configured for the pandemic. All the chairs are the next to b each other so that means at least one to two seats can not be used if you want to maintain social distancing. Everyone is using the same pens as they sign paperwork. I saw numerous people sign paperwork and then put the pen right back in the can and not use hand sanitizer. Everyone in there is there for Covid testing so that doesn’t seems like a good practice. I ended up leaving and making an appointment at Caremore and what a difference! You check in online and wait at home, they call you when a room is available for you to drive in so when you get there it has a max of maybe two people in the facility. They also have two cans of pens up front-clean and dirty. They even have masks for anyone who needs one. The staff was friendly and pleasant at minor emergency and what a tuff job they have. I seriously feel bad for them and hope they are being valued as employees under those stressful conditions. Caremore does not do rapid results testing but in my opinion is the much better choice.

The entire staff is awesome. Nothing worse when you’re sick than a grumpy nurse. Luckily none of these people are that way. They got me in and out quickly and made me feel great the whole time I was there. Shawn is an especially pleasant person to be around.

Came here for rapid Covid testing via PCP. When I walked in and submitted my paperwork I was told it was an 1.5hr wait. I waited that length and walked back inside to ask where I was at in line at this time, I then was told I had a 2-2.5 hr wait longer.
Seats are side by side and arm rests touching, there was no nurse or clerk that comes out to spray or wipe anything down. If you walked into this place with out the virus you are certainly walking out with it.

If it’s actually an emergency probably don’t go here. Went in with severe trouble breathing twice and the first time it still took 30-40 before I got back and the second time it took 2.5 hours. Glad I didn’t die in between then.

My daughter was sick and her PC was booked solid. My biggest concern was if she had the flu. We arrived and from the front desk to the doctor everyone was so friendly and helpful. Definitely will come here again if needed! Highly recommend!

My daughter got hurt and needed x-rays so we decided to go to the minor ER instead of the doctors office. We have been here multiple times and have only good things to say. My only issue this last visit was it took a lot longer than it should have. We were there for over 2 hours. But other than that, it’s always been a pleasant experience.

I have always had a great experience visiting Minor Emergency. They have been able to correctly diagnose me when my PCP could not. I will be going here until my insurance decides they will no longer cover them!

Cassie was so nice and sweet! Everything was taken care of with precision and caution & they seemed to genuinely enjoy not only helping but figuring out the best way for me to handle my injury post-appointment! The entire place was very clean & organized. Definitely will recommend & keep in mind for any future needs.

The staff was very nice, however they did an xray on my son's foot - missed the fracture or injury and my son had to have surgery later on. I wouldn't trust them with an xray for sure. They did not bill my insurance correctly, and wouldn't even give me a copy of the Xray without paying for it. My son's regular doctor caught the issue on the first visit!
I would not trust them with any care, nd plan to file a complaint with the state medical board. Never again.

Great experience and wonderful staff! Wait was not long and gave good care! Would definitely recommend!

I came here based on the quick times posted online. However this place is unbelievably slow and not one person was smiling and welcoming. It was difficult from the moment I walked in regarding my information. Now I have been sitting an hour waiting to see someone.

Shorter wait times. Awesome and friendly staff. Informative and caring medical professionals. Go here!

So thankful to the MED staff when our college age grandson had an allergic reaction to something he ate which caused difficulty in breathing. The Dr.treated him immediately and gave follow up instructions.

First time going and they were very rude, will never go back, I don't even want to give them one star, I want to give them a zero.

The bald doctor I personally think he does nothing. He doesn't even check anything the nurse does all the work and the doc states Its always a virus and we end more sick and having to go else where. Not impressed

I needed stitches on my right foot and rushed in just a few minutes (9: 45pm) before M. E. D. Was closing at 10pm. They were so nice and quickly treated my injury. A few stitches and 40 minutes later is was home. Thank you to the entire staff at M. E. D.

Easy to locate, comfortable waiting area, polite and informative staff. Quick service, with comprehensive instructions and results.