Miro Apartments, Dallas TX

I like everything about the place, staff is great do things in a timely fashion and the maintenance men react quick. You never have to wait for anything!

When my clients require "good management" on their list of apartment must haves, I can proudly add Miro. My client lost her husband, and the entire staff (yes, even the owner of the building) did gymnastics to overcome obstacles in getting her approved. The concierge is sweet, too! THANK YOU! This unique property is a blend of art and class, with downtown views that will make your friends jealous.

The manager Lidia and the leasing Stephanie are so amazing! She was very kind, prompt and knowledgeable. Prices are great and home was a good size.

My whole experience with Miro was really good. Location is amazing, the apartment complex is clean and organized. The events they have are really nice too. I am sad that such a great experience has been ruined by the fact that after more than 2 months, I still did not receive my deposit back. It is really frustrating and it kinda change the image I had for Miro. So guys, be VERY careful about this!

Update: 63 days and no deposit. And btw management has been contacted MANY times. They are aware of that. Some emails exchanged. Last time I called, Monica said she would send an email an update. 2 days since our call and nothing! SHAME!

Best boutique appertments complex in uptown Dallas. Management is great and very friendly, always ready to help.

If the halls do not smell like weed, it smells SO STRONGLY of cheap air fresheners. They recently leased the downstairs to Sugar Factory. Their valet uses our parking garage and blocks the street in front of the building. The residents were just informed that we will NOW HAVE TO PAY $2 EVERY TIME WE HAVE A GUEST OVER ($2 for 1 vehicle and every 24 hours). The gym is tiny and in need of some new equipment. And what apartment doesn't have a hot tub? They come into your apartment while you're not home and with no warning. AND GOD FORBID IF YOU EVER NEED HELP WITH ANYTHING. They don't care if the building is unsafe, we're unhappy, or that CARS ARE GETTING BROKEN INTO.

I moved in recently and it’s been a great experience! Stephanie from the leasing office was always patient in answering my questions and made the whole process extremely smooth. Would definitely recommend.

If staff and management are important to you then look NO FURTHER!
I'll be 100%, I do not live here but my business partner does and I spend at minimum two full days here a week. And that has been since January. BUT, I will say that I have witnessed a bit of everything a tenant could be a part of.
The front door/concierge staff, SO kind and helping (aside from the older lady on the weekend who is NOT very friendly OR helpful)! They greet you with a wonderful smile and even though I come in every week, they make sure I don't need anything.
The leasing office. Oh my gosh. There is nothing these wonderful ladies won't do for you, as long as it is within their power. But sometimes they will go above and beyond their own power and authority and STILL make the unthinkable happen for you. They are helpful, knowledgeable, and SO FREAKING NICE ALL THE TIME! Even on days that you can tell it may not be their best days, they STILL show up and ROCK OUT! For you!
Management has a new face behind the blurry wall in the leasing office but compared to the last fella, this guy seems to always be there, always working hard, and still has a welcoming smile. The last guy didn't smile and honestly looked like someone I would trip off the elevator haha
Don't get me started about the maintenance staff. There are two men and a woman that man this sky rise down as if it were their pride and joy. These guys and gals make an effort to know the tenants! They're asking about your kids, your dogs, your job, your new project, your car, etc! And with genuine care. Who does that? Who takes time and effort to KNOW the tenants? I've lived here, there, and everywhere in a few states and you just don't see this often. You see them in the hallway, let them know there's an issue with ANYTHING, and they're there the same day fixing your problems! And with such a loving and devoted demeanor. They're seriously the best. The place is always clean. There's rarely anything out of place or broken for more than a day.

As for names, let's see if I get this right.
Monica, Stephanie, Slavador, and Jose! Thank you for your service and I am so thankful for y'all! Maybe I'll move in when my lease ends! *fingers crossed*

I was super excited to move into Miro, but since living here 3 months, my excitement about this property has declined slightly. The location is perfect, the concierge staff (especially Andrew), maintenance, and Stephanie in the leasing office are all wonderful, and the actual apartments are pretty nice. They don't charge much for amenities. It's quite affordable for the location in the Victory Park / Downtown area. That being said, the noise I've had to deal with from other tenants here is pretty disrespectful. The pool area on weekends can get extremely loud and if you face the courtyard and people are on their balconies late at night, you'll hear everything. Would I recommend this building? Yes, if you get an apartment facing the street. Not if you get one facing the courtyard, unless you deal with noise well and/or are the soundest sleeper in the world.

Can't recommend MIRO enough! Hidden gem, boutique high-rise living in the heart of the city. My husband and I moved here a year ago and just renewed our lease. Staff and maintenance are amazing. We feel extremely safe here and love being residents at MIRO. Great gym and pool as well!

I have been planning a trip to Miro for weeks leading up to my visit from Austin. A leasing agent and I had discussed me visiting on Monday morning before heading back to Austin. The day before, I reached out just to reconfirm, never heard back but went ahead and showed up for my appointment. Upon walking in, there are packages, mail, clutter, all over the concierge desk. Ignoring that as the second red flag now, I walked up to the desk asking to meet with a leasing representative about getting a tour.

Did not anticipate an unwelcoming response from concierge to be "we have 2 leasing agents here and they are already on tours". Explained I had an appointment and was visiting town, this random employee standing next to the desk says, "Well you can just tour the place online. " Again, explained I don't currently live in Dallas and drove 3 hours to see this place in person, but needed to leave right after my scheduled appointment. The woman suggested I wait 45 minutes and at that point, she would feel comfortable calling the Manager letting them know I would like a tour and *maybe* they can squeeze me in but no guarantees. When I asked the woman what would happen if I wait and not get "squeezed in" for my scheduled appointment, she said, "well that's the risk you have to take" as if this is the hunger games for apartments or something.

Y'all have zero concept of time and respect. There are too many apartments in Uptown/Victory Park for y'all to behave this way to someone you made an appointment with. I have no intentions of moving to this building. If this is how y'all act to non paying customers, I don't want to know how y'all treat tenants.

Concierge is most-welcoming, helpful, friendly! Amenities are beautiful and always well kept. Great views of Dallas and downtown. Walkable to all our favorite grocery stores and restaurants. Easy to park. We love calling MIRO home!

I lived here for a year, and honestly Miro gets the job done. The location is perfect walking distance from downtown, uptown, and Victory Park, and you won't find a better price in any high-rise. Trust me, I've looked.

The management is communicative (sort of) and I had virtually no maintenance issues. The pool is freakin awesome.

I moved out because the prices and fees are going up a lot, and they randomly started charging for guest parking which negated the main reason I moved there. Even if it's "not Miro's fault", it's still terribly inconvenient, and they offer no assistance.

Welp, our car just got broken into. There are no cameras in the garage and no security to prevent pedestrians from entering. Also the car gate is broken in the up position often enough letting in any car. I would consider getting a concealed license if you’re going to live here because the garage is a dangerous place. It’s completely isolated and yet completely accessible in a major downtown area with high foot traffic. Someone will inevitably be the victim of violent crime there if they haven’t already.

The building itself is great and the staff is otherwise professional and competent. However I can’t over look the glaring safety issues of the garage.

Update two years later: Airbnb has been removed from the building. Great job new management! Enjoying the new paint as well. Garage still has safety issues. String of broken windows last week. Also the new gym layout only has two treadmills that are placed right next to each other which is very uncomfortable re gym etiquette. Otherwise, this place has been really nice to live.

I’ve lived here for a few months now and the complex is great but the top floors are so warm in the summer and maintenance says they can’t do anything to fix it but it makes me hate living there. On days when it’s triple digits it gets up to 79 degrees in my unit. Wish they would do something to fix the air conditioner. I have called before and put in service requests and they said it cannot be fixed.

This place is great! Always clean! They take great care of the grounds and quickly respond to anything that needs attention. I never see a staff member without a smile on their face.

I would not recommend applying here. $570 to apply and if you are not accepted, you don’t get any of the $ back! I had over 700 credit score. Honestly the biggest scam. Highly recommend applying somewhere else in Dallas.