Montana Transmission Services, El Paso TX

My truck has been at this shop for a month now, and the repairs it needs have not been completed.i brought the truck here a year ago after they overhauled the transmission, and i brought it back because the truck wasn't shifting properly, and it was smoking when i barely made it to the shop.the owner told me that it had the wrong transmission, and he tried to tell me that someone installed the wrong transmission, and it apparently, we needed to pay more money for a heavy-duty transmission.the owner is always not there, and he is saying that his mechanics are on holiday, which is why nobody has worked on my truck yet, but the owner has been working on other cars and fixing them, while my truck has still been sitting on the curb.i still cannot get a straight answer from the owner as to what day exactly the truck will be ready.the owner stared at me and didn't say anything.i had to call my dad who got mad at the owner for trying to scam us.now, the truck has been sitting there for weeks, and it hasn't been repaired.i tried to contact the police, but they keep saying it's a civil matter, and so we have to call a district attorney and take the owner to small claims court and sue the owner to get our refund on the money for the last repair the shop has already done and use the refunded money to pay for the repair at another shop.

Took in my Camaro to "Better Built Transmission" to be serviced for transmission fluid leak from the torque converter. After 10 days, my vehicle was ready & as soon as I hit the road, the engine light illuminated, then began a loud rattling sound. When arriving home, the shift lever suddenly came undone and stalled the vehicle, placing it out of commission. Fortunately, I hadn't caused an accident from their lousy work! They sent a tow-truck the next day & took it to the other shop "Montana Transmission. " Finally, a few days later, the vehicle was ready again. Being uncomfortable with their lousy work, I checked the transmission fluid & was overfilled with 10 quarts. According to the owners manual only 6.7 quarts are required. $1,650.00 for a leaking transmission & lousy work! Thanks a lot, "Better Built Transmission & Montana Transmission, " (same owner) for putting my life, my passengers & other drivers lives in danger! I don't know how these two transmission shops have such good reviews. They must've somehow given themselves good reviews on their website to look like the service is good quality, but it's not. So, be careful with these guys.

Have a 1972 f100 automatic and needed a transmission upgrade and An AOD was suggested at Better Built transmission and was given the estimate of $2300, and was told it will take 3 weeks. It was not even touched for the 3 weeks and taken to Montana transmission to be installed and was brought back to Better Built (same owner) and Robert called me that was ready he had tested and was good to go! Went to pick up and the truck was in second gear all the time and never shifted the cable that puts the pressure to shift was never installed. Left the truck and they took it back to Montana transmission where Danny the builder was, Alfred the owner at the end of July called me and said the transmission was shifting and just needed to be driven a few miles and bring it back for fine tunning in one week! I paid $2300 and took the truck. Truck never change to overdrive or the the kickdown worked. Took it back for them to fix it and the valve body was not working and was changed and drove it and was back to second gear only. Another valve body was placed and now the governor is the problem. I have talked to the owner and everitime get an assurance that is going to be ok. I'm tired of waiting soon will be four months and no truck and no money! I have given them time and so many opportunities to get it working, I honestly lost all confidence in this place. Both places Montana Transmission and Better Built.

Great service, very reliable. Was able to install a manual transmission and new axles I provided. Recommend!